Job Reference: J172-31072020
- Isabel Hospice
- In Patient Unit
- Welwyn Garden City
- Circa £18,525 Pro Rata
We are seeking a Ward Clerk to join our small, friendly team at our In Patient Unit to provide administrative support to the clinical and medical staff on the ward. This is a vital role for the Unit, with responsibility for welcoming new patients and their relatives, ensuring that they are familiar with our services and feel supported at all times. A large part of the role will involve receiving and making telephone calls to families, the ambulance service, funeral directors, hospital personnel, palliative care teams, medical practitioners and staff. Checking the Off Duty and alerting the Unit Manager about any staff shortages or changes and assisting in arranging cover will also be key daily tasks. You will also need to collect medications from the local hospital and ensure adequate stock for uniforms and stationary.
Whilst the role will be for two ½ days per week, you will need to spread your hours to provide cover across the full week for your colleague throughout the year during times of annual leave or sickness.
To apply, you will need excellent communication skills, both verbal and written and be able to deal sensitively and effectively with our patients, clinical and medical staff and visitors to the hospice. You should also be confident working in a busy environment with changing priorities and deadlines and be confident using Microsoft Word, email and internal database systems troubleshooting for the team when required. Previous experience working in a healthcare setting and in an administrative role are essential.
We offer 27 days annual leave increasing with service to 33 days plus bank holidays, pension and life assurance, employee assistance programme, free uniform, tea, coffee and parking on site. Above all, it’s a great place to work. Why not come along for an informal visit? Please contact Jane Slater, HR Advisor on 01707 382584.
Closing Date – Friday 14th August 2020
Interviews to be held via zoom