Do you love travel and people? Are you prepared to go the extra mile to deliver exceptional customer experiences?
• Previous tele-sales experience in the travel industry is essential • Part time will be considered offering a flexi-work life balance •
A leading tour operator with a multi-million pound portfolio of unique holidays designed for over 40s has an opportunity for a Travel Consultant - a scarce vacancy as staff rarely leave
About the role
Providing fantastic customer experiences by helping clients to choose their perfect holiday from our package holiday range, reserving the holiday for them and keeping in touch with them until after they return from their holiday. Assist with delivering smooth running holidays and events. Help achieve the sales goals and admin needs of the customer experience team.
• Travel opportunities & discounted holidays •
•Travel industry tele-sales is essential
•Social media (Facebook) experience will be an
•advantage, but not essential
•Friendly, caring, customer & quality oriented
•Good telephone, written communication and administrative skills
•PC skilled (MS Office)
•Flexible, disciplined and able to work under own initiative
•Attentive to detail and able to prioritise and work to deadlines
•Help clients choose their holiday from our package holiday range, reserve the
•holiday and keep in touch until after they return home
•General administrative, operations and sales support tasks
•Assisting with creating and running our holidays and events
•Use of PC applications (Word, Excel, Outlook, reservation systems etc)
•to record and control all aspects of your work
•Out of hours emergency phone cover (on a rota basis, generally 1 weekend per month)
About our client
"At GN Holidays & Voyages our aim is to have fun and make people smile – our customers, our team and our suppliers. A leading package tour operator, in business since 1997, with a multi-million pound portfolio of unique holidays designed for over 40s - Party & Music River Cruises on the Rhine, Danube & Dutch Waterways; UK Party & Music Breaks at Warner resorts, Pontins resorts & country hotels; Escorted Holidays by Rail & Air to Europe & worldwide; Sporting Classic events such as the Monaco Historic Grand Prix and Monaco Masters Tennis."
Working housrs and location:
•09:00-17:30 week days with one hour for lunch
•09:30-12:30 Saturday (1 to 2 per month with additional pro-rata pay or weekday time off in lieu)
•GN Holidays & Voyages, Higher Denham, near Uxbridge, Middlesex UB9 5EL
How to apply
If you are interested in this position and would like to find out more, our client would love to hear from you!
Please attach your CV to the link provided and on receipt you will be sent an email with further instructions. If you do not see the email in your inbox please be sure to check junk/spam.