Training & Competence Officer (9 Month contact)
Location : Farnborough
Salary £40-45,000 + benefits + bonus
My client who are based in Farnborough are looking for a Training and Competence Officer to join their team on a 9 month contract. We are looking for candidates who have got experience in Training and mentoring a team. To apply for this role, you must have experience within Financial Services, ideally Pensions.
To monitor the adherence to the regulatory requirements and Training & Competence Scheme
To provide technical support and guidance to 1st line T&C Supervisors
Identify and conduct training and learning interventions in order to equip staff with the relevant skills and knowledge to maximise their potential and achieve objectives; whilst maintaining competence levels and ensuring appropriate awareness of FCA requirements
The role holder will make a significant contribution to the development and maintenance of a robust TCF and T&C culture
Ensure my client are fulfilling their T&C regulatory obligations alongside enhancing the ability and effectiveness of Telephony Advisers by delivering / facilitating skill and technical development of the Advisers.
Ensure that 1st line Supervisors operating within the T&C scheme meet the scheme requirements, in providing effective supervision; ensure all relevant interventions are delivered and that the T&C records for each Adviser are complete and reflect their development needs
+ Benefits + Bonus