Technical Manager Westerleigh £Competitive Title: Technical Manager Site: Westerleigh We know about food! Tulip Ltd is the UK’s leading food solutions business, supplying all major food retailers, wholesalers and foodservice companies with a wide range of quality products. We provide consumers with a comprehensive range of products in four key mega-categories - fresh meat & sausage, bacon & gammon, cooked meat, and convenience & snacking. Our farm-to-fork operation is unique in the industry, while our strategic framework puts customers, product, efficiency and people at the heart of everything we do, all with a view to growing responsibly. As part of the Danish Crown Group, the largest pork provider in Europe and the biggest exporter of pork in the world, Tulip Ltd is well-placed to deliver its ambitious plans for sustainable growth. If you have an appetite for more, this could be the role for you. Purpose Assume overall responsibility for site Technical operations, i.e. people, process, policy, KPI’s, customer relations, etc. Key Accountabilities Demonstrate strong retail/retailer technical understanding including audit requirements Work with the Group Technical Team and other key stakeholders to implement the Tulip Technical strategy and work towards uniform Technical standards Responsible for preparing the site for and managing audits and visits conducted by customers, statutory bodies and third party auditing bodies, ensuring closure on actions. Use knowledge to provide technical advice and support to the business and its customer and be fully coherent with current/relevant industry. Pro-actively investigate trends and implement actions that will derive improvements to prevent and if necessary resolve potential problems Conduct investigations where pathogenic micro-organisms and/or high levels of spoilage micro-organisms are detected, communicating actions to key customer contacts and implementing crisis systems where appropriate Develop and communicate suitable solutions to ensure effective implementation and compliance to new standards/COP’s Lead, drive and provide hands on support to conduct technically challenging investigations of processes and root cause analysis. To assess and resolve issues of performance improvements including disciplinary procedures, recruitment, conduct, attendance and timekeeping where relevant. Act as mentor to all staff within the department and where necessary to those within other disciplines. Coach, support and train your team to ensure they have the right skills to carry out their nominated tasks Implement the site vision and strategic plans interfacing with all key stakeholders to ensure successful delivery with key objectives and measurement through the Technical team KPI performance indicators Implement site overhead management control through the technical team with support from other departments Driving ‘innovation’ in technical processes and quality/food safety control points through alignments to customer critical quality requirements and their key product compliance KPI’s. Drive key performance metrics internally and externally with robust action plans to achieve agreed targets. Key customer Technical contact championing compliance Be a member of the Senior Management team and the duties therein Skills and Knowledge Chilled food industry experience Strong retail experience Previous Technical experience of FMCG food related manufacturing operations Proven management capability in a Technical, QA or Process Development function Experience working with Technical representatives of major retailers Relevant factory audit experience and / or qualification Relevant raw materials knowledge Meat processing knowledge particularly curing Knowledge of processing requirements of fresh and cured meat products Microbiology effecting meat and meat products Knowledge of raw meat (including pork slaughter and associated welfare standards) Knowledge of continuous improvement tools and techniques Proven experience in cost control, health and safety and management of quality systems Proven track record in microbiological and hygiene based management programmes Comprehensive understanding of IPPC and environmental management systems Knowledge of Ethical trading requirements and control systems Computer literate in all Microsoft package Qualifications BSc. Food related subject / or science degree with relevant food experience Full driving license Formally HACCP trained Appropriate training in food legislation Advanced Food Hygiene qualified What We Offer As an international organisation, we pride ourselves on creating high quality food and exceed many recognised industry standards. We care about our people and offer an excellent package including: Competitive salaries Pension and life assurance for all our employees Tulip Reward Scheme where you can claim hundreds of discounts Equipped for life programme including mini health MOT's, cycle to work scheme and more! If you are as serious about food as we are and ready to help us make a difference, we would like to hear from you.