Neighbourhoods Team Leader Oxford and Gloucester £29,868 - £32,855 + £750 essential car user allowance Permanent, 37 hours per week Passionate about great places to live. GreenSquare Group is a major provider of housing, regeneration, support and commercial services across Wiltshire, Oxfordshire and Gloucestershire. We have a fantastic opportunity for a Team Leader to join our Neighbourhood Team. In this role you will lead and manage a team based in two locations (Oxford and Gloucester) supporting delivery of a high quality service to our general needs customers. You will be responsible for contributing towards improving customer satisfaction by monitoring that procedures and targets are met. You will investigate service improvements and drive through change ensuring that we are meeting out legal and regulatory obligations and that our services value our customers. You will have line management responsibility for a team of housing officers and administrators, managing performance, supporting with complex tenancy issues, addressing training needs and developing the team to reach their potential. You will be an experienced housing professional, previous line management experience is not essential but you will be able to demonstrate ability to manage people in line with corporate policies and procedures, e.g. performance, capability, conduct, reward, sickness etc. The successful candidate must possess a general or technical education beyond GCSE e.g. 2 or more A Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. You will be self-motivated, highly organised and an excellent communicator with the ability to build and maintain good working relationships internally and with external contacts. In addition you will have a good level of IT literacy is essential. Due to the nature of the role the requirement to travel across all GreenSquare sites as required and to work flexibly is needed. Closing date: 28/11/2018 Interview date: 4/12/2018 Please note that GreenSquare Group Ltd does not reimburse any travel expenses incurred to attend your interview.