Store Manager - Heathrow Employment & Skills Academy

Hounslow, London TW62AP

About the Job

Sunglass Hut are seeking an experienced and passionate Store Manager to join their team in Heathrow Airport. As a Store Manager you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team. As a Luxottica ambassador you will role model the Luxottica characteristics and the Sunglass Hut culture.

As a Store Manager your key responsibilities include:

Recruit, lead, motivate and inspire your team to succeed in store as well as support them in developing their careers with Sunglass Hut

Create an engaging and positive working environment following the Sunglass Hut experience

Establish a store culture that embraces diversity and maximises the learnings from a diverse team

Lead store team to deliver brand story and Sunglass Hut experience through effective store management

Deliver memorable customer service and exceptional product knowledge

Maintain inspiring visual merchandising in store as per guidelines

Ensuring that the store is always on top of the competition by being commercially focus

Oversee the store’s day-to-day operations

Ensure all KPI targets and expectations are delivered

Ensure costs are kept to a minimum and stock loss is in within company guidelines

Regularly analyse sales performance, maximising strengths and reviewing poor performance to establish an action plan for improvement

To follow all company policy and procedures to ensure safety and security of the business

Network effectively with internal and external stakeholders

Keep abreast of and be knowledgeable of competitor activity

The ideal candidate for this role will be result driven and have previous retail management experience. In addition, you will have the following skills and experience:

•Structured approach to management tasks
•Ability to meet deadlines
•Compliance focused
•Customer focused
•Data analysis
•Problem Solving
•Identifying trends
•Leading, mentoring and coaching of high performing sales teams
•IT literate

Salary

Competitive

Job summary

About this company

Heathrow Employment & Skills Academy

Heathrow Employment & Skills Academy brings together Heathrow, business partners, local employers and a range of service providers to support its delivery of new jobs and apprenticeships.