£21 - £23,400 per annum
Monday to Friday 7.30am to 5.30pm
Temp to Perm
•Previous experience working in Customer Service / Admin or as an Account Manager.
•Excellent communication skills
•Strong administration skills are essential for this role
•Experience working in warehousing / distribution / logistics etc advantageous
•Experience dealing with stock
•Able to ensure efficiencies are maximised to ensure customer service criteria's are maintained at all times
•Excellent customer service skills
•Acting as point of contact for customers for day to day issues, developing a strong and successful relationship.
•Ensure both Physical and System stocks mirror at all times
•To ensure an excellent customer interface is maintained at all times
•Provide daily/weekly reports for submission to customers as necessitated by the needs of our customers and or business
•Identify system and control improvements to enhance our services to the customer
•To prepare order entry for receipts and relevant paperwork for picking for despatch
•To monitor said paperwork to ensure all systems, procedures, and stock integrity is in accordance with the customers' requirements and the requirements of our business
•To maintain a productive and constructive working relationship with all colleagues to perpetuate team commitment at all times
•To ensure all internal KPI measures are updated within agreed time frames
•To ensure all/any customer failures are reported and escalated without delay
•To perpetuate continuous improvement within all responsibilities
•To be available and provide cover for other positions as required
Our client is a leading logistics provider and is seeking an Administrator to join their growing team.
PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
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