Sr Quality Manager - Global QMS
Location - Reigate
Competitive Salary and Benefits Package
The Sr Manager, Global Quality Management Systems (QMS) has management responsibility across all regions (KCNA, LAO, EMEA & APAC) developing and managing the global Quality Management System to support all of Kimberly-Clark's businesses.
The role reports directly to the Sr. Director, Global QMS. This leader must develop strategic QMS standards, procedures, programs, initiatives and targets to be deployed in all regions to ensure consistent quality performance and regulatory compliance is achieved. In addition, the role must engage with and influence K-C Business Leaders, R&E Leaders, Supply Chain Leaders, Facility Directors and Functional Leaders so there is a quality culture aligned with designing, making, and marketing products which meet or exceed regulatory, customer, and other stakeholder expectations.
The Global Quality Management System Leader is accountable for establishing and maintaining a single, robust and compliant quality management system (QMS) across all regions.
Serves as the Global Quality Management Leader with authority and accountability for developing, deploying, and maintaining a robust and compliant quality management system (QMS). Sets and oversees the global standards and tools related to Management Controls, Training, CAPA, Document Control and others.
Leads, develops and implements standards, procedures and processes to ensure company quality standards are detailed, robust and consistent with global regulatory requirements and industry best practices. Also responsible for auditing and ensuring global adherence to developed standards.
Ensure Global Quality Management System documents are integrated into systems and processes in Regions, Business Units and other functions as required in partnership with regional QMS leaders.
Leads and develops a team of global, subject-matter experts, as well as developing regulatory and Quality acumen across the organization.
Responsible for Quality Performance Metrics and reporting out global KPIs for QRC across multiple sub-functions and levels of the organization.
Leads and facilitates the Global Quality Management Center of Excellence, utilizing Lean processes, tools and techniques to identify issues and opportunities, and drive continuous improvement.
Leads quality system improvement programs to establish and improve Quality Management System elements to ensure business, facility and corporate objectives are met.
Develops standardized approaches aligned with industry best practices quality, including, but not limited to Corrective and Preventative Actions, Quality Non-Conformances, Document Control and Record Management.
Leads the establishment and continual evolution of the learning and development program for the Quality, Regulatory and Compliance (QRC) organization and for all K-C employees globally at a high level to ensure awareness of QRC essentials.
Facilitates the escalation program for significant issues or developments identified during quality activities and actions being taken to improve the situation through regular participation with regional and local Quality teams.
Establish, deploy and maintain an enterprise Management Review process for all levels of the organization from Mill Leadership to ELT.
Serves as Enterprise Lead for the user community of the Quality Management System software and leads the Computer System Validation program for the K-C enterprise.
GENERAL EXPECTATIONS AND ACOUNTABILITIES:
Serves as key thought leader for new quality concepts, tools and strategies for the enterprise Quality organization.
Lead and/or oversee tasks such as recruiting, onboarding, training, talent management etc. Provide feedback, coaching and direction to team leaders and team members.
Builds capability in self by maintaining and demonstrating a high degree of knowledge and skill in quality management systems, quality engineering, risk management processes and regulations.
Builds and maintains strong relationships and networks with key stakeholders and peers within the business unit, across the enterprise, and across industry.
Establishes and maintains collaborative relationships while driving solutions to meet business needs. Develops and maintains a strong spirit of partnership.
Conduct all communications and transactions with the utmost integrity, consistent with the KC Code of Conduct. Communicate fully with Senior Leaders, Peers, Support Partners etc. with matters that are appropriate.
A Bachelor’s degree in Business, Engineering, Supply Chain, Operations or equivalent degree.
Extensive experience in a Quality Management role in a medical device, pharmaceutical, cosmetic or similar environment with experience leading a larger organization, preferably at a global level.
A recognized quality management qualification is desirable such as ASQ Certified Quality Engineer / Quality Manager / Auditor or CQI Chartered Quality Management Professional
Deep subject matter expertise in quality management systems for medical devices and/or pharmaceutical or cosmetics
Demonstrated management experience within a complex, matrix or multi-business organization to include people leadership and project management.
Working knowledge and experience with products requiring compliance with various regulatory or other technical requirements.
Experience developing and deploying, efficient and effective quality management systems and management processes, preferably across multiple geographic regions.
Experience in an organization with Quality as a compliance function.
Demonstrated understanding of Medical Devices, Consumer Products, and Cosmetic regulations across the globe. Thorough understanding and experience interfacing with regulatory bodies across all regions.
Understands and can apply industry-standard practices such as Good Manufacturing / Warehouse Practices (GMP & GWP)
Demonstrate understanding and impact of industry trends, emerging regulatory compliance requirements and best practices via internal/external benchmarking for integration considerations into business specific quality strategies.
Understanding of key regulations and standards applicable to K-C specifically related to medical devices as a consumer product.
Is able to influence and engage at varying levels of the organization.
Competitive basic salary
Performance related bonus
25 days holiday plus bank holidays
You can also choose from our flexible benefits package which includes:
Share scheme options
Critical illness cover
And many more!
At Kimberly-Clark we are happy to consider requests for flexible working, which can include flexible hours, an element of working from home, compressed hours etc.
If this is something you wish to explore, please highlight at interview stage
Health, safety and wellbeing is of paramount importance here at Kimberly-Clark. Due to the ongoing situation with COVID-19, please therefore note that all interviews are currently only being scheduled via our online video interviewing platforms. This means we can continue to identify and hire great talent in a safe and secure manner.
If you have any questions about this process, please do not hesitate to ask your recruiter.
The Legal Bit!
The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
KC is a sponsor of the Recruitment and Employment Confederation Good Recruitment Campaign