Social Prescriber (The NGP PCN)
Ealing GP Federation
The closing date is 04 December 2020
Ealing GP Federation working with the Primary Care Networks of Ealing are recruiting social prescriber link workers.
The successful candidates will be work across the primary care network of The NGP PCN (Northolt, Greenford & Perivale).
The role is new to the area and it is expected to play a vital part as part of a wider general practice multi-disciplinary team. The role will support people who have social, financial and personal issues that are affecting their health and wellbeing.
The role will last for the duration of the PCN and as a minimum the contract length has been listed for 2 years; the contract length is expected to be longer.
Main duties of the job
You will be involved with patients (and their carers) to help them achieve their personal goals participate in their local community, improve their personal support network and enable them to achieve a fulfilling and healthy lifestyle.
In the role it is expected that you will be involved in jointly developing a social prescription per person, to help people realise their personal goals, connect with their local community and enable them to live a life of their choosing.
If you are pro-active, a problem solver and person-centred we would love to hear from you.
Ealing GP Federation is a membership organisation comprised of all 73 general practices covering the London Borough of Ealing.
- The job description and person specification are available for download.
- Workers from general practice, voluntary and charitable sectors are encouraged to apply
- The deadline for applications is the Friday 4th December 2020.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Social prescribing empowers people to take control of their health and wellbeing through referral to link workers who give time, focus on what matters to me and takes a holistic approach to an individuals health and wellbeing.
Social prescribing link workers will also work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
The successful candidate will work to develop and engage a Network-wide patient participation group, aiming to deliver lifestyle promotion talks and activities such as walking groups, gardening clubs, etc, as identified by the Network members, with a view to enriching the lives of patients and improving their health and wellbeing. In recognition of the size of the network, we accept that a hub-based model for the delivery of these services may be necessary.
1.Working under supervision of the core network member practices i.e. the GPs, practice managers and the network manager, take referrals from the network practices.
2.Provide support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.
3.Develop trusting relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health.
4.Work with patients to produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
5.Proactively identify and arrange locality-based wellbeing events to improve the general health of patients in the Acton Network. Have the ability to think laterally, to offer suggestions in discussion with the core group, as to lead at such events.
6.Refer people and/or introduce them to appropriate organisations in Ealing and nationally (where appropriate) e.g. voluntary, statutory (local authority) and local NHS organisations.
7.The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the persons needs are beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.
8.Social prescribing link workers will have a role in educating non-clinical and clinical staff within The Networks multi-disciplinary teams on what services are available in the local area and how and when people can access them. This may include verbal or written advice and guidance.
9.Provide progress and performance reports to the Acton Network Core Group e.g. caseload monitoring reports, outcomes seen within people and families any cross-organisational barriers experiences and other reports as determined by The Network.
Promote social prescribing, its role in self-management, and the wider determinants of health.
As part of the PCN multi-disciplinary team, build relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on social prescribing.
Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.
Seek regular feedback about the quality of service and impact of social prescribing on referral agencies.
Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
- Provide personalised support
Where the Network anticipates that much of the work will be group based, to physically introduce people to community groups, activities and statutory services. The social prescriber may be required to arrange such well-being events, where they do not already exist, in conjunction with local services and VCSEs.
Follow up to ensure they are happy, able to engage, included and receiving good support.
Be a friendly source of information about health, wellbeing and prevention approaches.
Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
Work with the person, their families and carers and consider how they can all be supported through social prescribing.
Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
Work with individuals where necessary to co-produce a simple personalised support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
Seek advice and support from the GP supervisor and/or identified individual(s) to discuss patient-related concerns e.g. abuse, domestic violence and support with mental health, referring the patient back to the GP or other suitable health professional if required.
If necessary assist/facilitate a GP appointment for the delivery of healthcare and attend with the person/family if appropriate.
Make home visits where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
Support community groups and VCSE organisations to receive referrals
Develop supportive relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced.
Work collectively with all local partners to ensure community groups are strong and sustainable
Work with commissioners and local partners to identify unmet needs within the community and gaps in community provision.
Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience.
In the long term develop a team of volunteers within your service to provide buddying support for people, starting new groups and finding creative community solutions to local issues.
Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.
- Data capture
Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Support referral agencies to provide appropriate information about the person they are referring. Provide appropriate feedback to referral agencies about the people they referred.
Work closely within the MDT and with GP practices within the PCN to ensure that the social prescribing referral codes are inputted into clinical systems (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.
- Professional development
Work with your supervising GP and/or line manager (if different) to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Work with your supervising GPs, practice managers and network managers to access regular supervision, to enable you to deal effectively with the difficult issues that people present.
Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
Skills and Knowledge
Personal Qualities and Attributes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tier 2 Certificate of Sponsorship
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).
Ealing GP Federation