An exciting opportunity has now arisen for a Service Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs to a number of NHS clients. This is an new opportunity for an experienced Service Manager or Supervisor to take responsibility for a newly acquired contract in Homerton, Hackney.
Rydon is a successful construction, development, maintenance, investment and management group operating throughout England,. We are a dynamic, multi talented organisation, working across a wide range of construction market sectors within the built environment. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.
As Service Manager you will manage a small team of maintenance engineers, ensuring that jobs completed meet the desired quality and customer service standards. You may on occasion have the opportunity to get hands on with some general maintenance works as well so having good technical experience of building services maintenance is key.
You will also take responsibility for reporting and client communications and will ensure the effective running of the responsive, planned and lifecycle maintenance programmes to ensure a safe and comfortable environment for staff and patients in a working/live hospital environment.
In addition, where in house service delivery is not possible, you will be responsible for ensuring best value is delivered by nominated sub-contractors ensuring that our operational performance is met in line with contractual SLAs and KPIs. You will work with the Contract Manager and Regional Manager to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved. You will provide clients with the appropriate performance service delivery information through reports and you will carry out regular audits, managing all aspects of HSQ&E and Compliance. Utilising and investigating our CAFM system you will help to drive service delivery and performance across the site.
This is an exciting opportunity for an experienced Supervisor or Service Manager to make a real difference and offers excellent opportunity for personal growth.
The preferred candidate will have previous experience at Service Manager or experienced Supervisor level within a similar maintenance organisation. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered.
The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge and experience of M&E building services maintenance and Health & Safety procedures in daily site operation.
Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel). If you have this experience, we'd strongly encourage you to apply.
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the 'apply for this job link' at the top of this page.
Our application process is very straight forward allowing you to apply with a CV (from your Computer of Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.
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