Service Desk Analyst - Edinburgh - Permanent
An opportunity for an experienced Service Desk Analyst to work for a large organisation in Edinburgh. You will be responsible for:
- Providing 1st and 2nd line application, OS and hardware support for internal and remote workers.
- Resolving user issues in a timely fashion and to escalate with relevant details where appropriate
- Contributing to the development and documentation of IT procedures and processes.
- Service Desk experience providing support to a multi-site organisation
- Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration
- Experience of Image capture and deployment, iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast
Parity Professionals - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.
We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position
£0.00 - £29,000.00 per year