Fiduciary Trust Company International has been a trusted investment manager for individuals, families and foundations for more than 80 years. With world-class capabilities in investment management, trust and estate services, and custody services, we have the expertise to meet the requirements of the most sophisticated clients and their advisors, and can help assure that their families’ needs will be met long into future generations. In 2001, Fiduciary Trust joined forces with Franklin Templeton. Together we are dedicated to delivering strong results and exceptional service to clients, team members and business partners.
Over 12,000 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for a Senior User Experience Architect to join the Digital Strategy and Programme team within Fiduciary in Edinburgh for a 6 month contract with the possibility of extension.
What is theDigital Strategy and Programme teamresponsible for?
This team drives our digital platforms for Fiduciary investors, this involves looking after our client portal which is used by investors, employees and advisors. Within this role we need someone who can lead the team in researching, presenting and implementing appropriate and effective user-centred design solutions. You’ll help to set the user experience strategy for both US and International online programmes.
What are the ongoing responsibilities of a Senior User Experience Architect?
Lead research initiatives including contextual research, competitive and expert reviews, and usability studies; and recommends which research techniques are most appropriate for projects
Provides mentorship and guidance for UX team members
Serves as Lead Architect on design projects and directs the efforts of UX Architects assigned to the project
Creates effective Web site and Web application user interfaces and information architectures
Employs deep knowledge of user-centered design best practices to create effective user interface solutions
Partners with cross-functional teams to achieve their Web-enabled business goals
Effectively communicates design intent to business partners and technical developers by authoring wireframe documents that detail interaction specifications
Whatqualifications, skills and experiencewould help someone to be successful?
Bachelors or Masters degree ideally within Human Computer Interaction, Human Factors, Communications, Psychology Or equivalent experience
Continued education in fields of usability and user-centered design
*Please include examples of your work as part of your application either as a pdf attachment or links to sites/personal webpage)*
Passionate about producing standard-compliant web sites
Highly self-motivated to learn how emerging web technologies can enhance the user experience while weaving in design best practices.
Extensive experience creating Web-user interfaces and/or browser-based applications
Familiarity with user-centered design process and Web usability best practices
Ability to provide thought leadership in the field of user-centered design and usability
Self-starter with ability to collaborate with and guide clients as a consultant and to work independently with minimal supervision
Excellent verbal communication and project management skills
Familiarity with user research techniques, including surveys, focus groups, paper prototyping, and/or remote user testing
Understanding of financial topics and mutual fund industry experience preferred
Solid working knowledge of Microsoft Visio
Experience with prototyping tools such as Axure or iRise a plus
Understanding of usability study monitoring tools such as Decible and Google Analytics a plus
Proven ability to develop insight into user needs and translate them into effective user interface designs that meet business goals.
Experience working on creative teams and collaborating to deliver creative interactive design
Functional supervision of user interface design efforts and usability studies by UX Architects
Experience leading project teams
Prior experience of translating business objectives into effective visual and interaction design
Experience of lead architect responsibilities on website design projects
What makes Franklin Templeton unique?
In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set ofTotal Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results. Highlights of our benefits include -contributory pension scheme, private healthcare plan, PHI, life insurance, Employee Stock Investment Program, incentive plans, purchase of company funds with no sales charge, educational reimbursement and on-site training.
We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, andsupporting our communities. An emphasis on corporate citizenship is embedded in ourculture and values, and is an important element of how we achieve success.
We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals. Take some time to,meet some of our people,and see what it means to say, “I AM Franklin Templeton.”
Franklin Templeton valuesdiversityin its workforce and welcomes employees from different backgrounds, generations, capabilities, cultural identification, sexual orientations, and gender expression, in addition to other attributes that contribute to a truly diverse and inclusive community.
If you have a flexible working arrangement within your current role – or are seeking a flexible working pattern - please let us know so we can consider this during the hiring process. Applications from Returners – individuals who have taken a period of time out of work - are also encouraged. This is part of our commitment to creating a diverse and inclusive working environment