This advert, open from 1st January until 31st December, is our portal for talent at the Reebok Concept Store, King's Road at the level of Senior Sales Consultant. Like any great scout, we are always out there looking for the best of the best.
This job posting does NOT represent a live vacancy. What does that mean? It means that this posting is here specifically to collect applications all year long. Don’t let that discourage you – whenever there is a role to recruit for, this is where we would look to find talent outside of our business.
What does that mean for you? We want you to read the below job description, evaluate your skills and abilities against the requirements, and if you are in it to win it – then apply.
Should you be interested in more than 1 store, please do feel to apply to multiple job adverts on www.careers.adidas-group.com.
- Contribute to meeting or exceeding store sales and profit targets by:
- Passionately inspiring consumer loyalty to the brand
- Diligently executing store operations, with a special focus on selected functional areas
- Providing support and feedback to Retail Professionals
Purpose & impact on organization:
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Share your customer service experience and train selected team members to fi ne-tune their service skills
- Be a resource for Retail Professionals in dealing with complex customer service situations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
- Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales floor
- Perform all store operations in a safe, effective and efficient manner
- Collaborate productively and respectfully with team members
- Make yourself available to support other team members when needed
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
Knowledge, capabilities and experience:
- Proven work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
- Basic numeracy and literacy and advanced verbal communication skills