Senior IT Support Technician - Our Client Support design, install and support IT systems for businesses in the East of England. Currently looking for a Senior IT Support Technician to join their team in Stow-cum-Quy, just outside of Cambridge. The Senior IT Support Technician is a full time, permanent post with a salary on offer of £27,000 plus benefits as well as profit share.
The Senior IT Support Technician will be supporting their clients' IT systems and servers. This role will involve providing support for their wide range of clients involving both on premises Windows Server, Microsoft Azure and Office 365 cloud services as well as client systems such as Windows 10. You will need to be skilled in analysing problems, IT support issues and providing diagnosis with solutions.
The typical day of the Senior IT Support Technician is to answer calls & emails from customers on the helpdesk, server administration and going onsite to visit to clients.
Skills and attributes required:
- Fantastic customer service and communication skills
- Minimum of 2 years' experience within a client facing IT consultancy role
- Managing expectations for multiple clients
- Working knowledge of Windows Server, Windows 10 and networking
- Working knowledge of Azure, Office 365 and Hyper-V would be beneficial
- Full UK, manual, driving licence
On offer is a salary of £27,000 plus benefits as well as profit shares. Have three shifts per working day, the first starting at 6.30am, the last finishing at 9pm. Other company benefits include: pension contributions of up to 5% of your basic pay, team social events/activities, involvement in our charity of the year.
As an ISO 9001:2015 company and recognised Investors in People Gold employer, their commitment to continuous learning and high product quality are critical to the success of the business and team. If this sounds like the opportunity for you and you have the relevant skills and experience, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you.
This vacancy is being advertised by Spider. The regions Fixed Fee Web Recruitment Company. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire.
Additional keywords: IT Engineer, IT Technician, Senior IT Engineer, Senior IT Technician, IT Support, Tech Support, Technical Support
By applying for this role you give permission for Spider to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider Web Recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
profit share + benefits