Senior Account Manager – Award winning digital agency – Liverpool
Senior Account Manager sought by multi-award winning digital agency at their prestigious offices in the centre of Liverpool, Merseyside.
If you’re an accomplished Account Manager looking to further your career working on a project for a who’s who of household names out of some of the coolest offices in Liverpool then read on!
Key skills & experience:
-Account management experience, ideally in a digital agency
-Organised even during demanding periods
-Strong attention to detail
Passionate about digital and the technologies we use
-Personable, clear and professional client-facing skills
-Excellent written and verbal communication skills
-Strong ability to listen and understand a clients’ business and brief and be able to articulate it back to the client and the internal team
Day to day responsibilities:
The successful Account Manager will be:
-Responsible for supporting the delivery of agreed annual revenue figures
-Responsible for the management and development of sales leads and up-sell opportunities with existing clients
-Owning the production of solutions and proposals independently up to £10K in value and obtaining sign-off from an Account Director or Head of Client Services
-Owning and escalating where necessary, risks to agency commercials or customer satisfaction to the Account Director or Head of Client Services
-Responsible for maintaining all opportunities in the CRM system and owning the probability, estimated close date and qualification of self-managed accounts
-Responsible for collaborating with the Marketing team on press releases, case studies and joint marketing initiatives
-Customer Experience – delivering outstanding value and positive experiences to our customers
-Owning the timely resolution of account issues and queries
-Owning coordination with internal project teams, developers, third party suppliers and clients
A full job description as well as details of the outstanding benefits associated with this position is available to candidates meeting the above minimum criteria. Please apply in the first instance with your latest CV outlining your salary expectations & availability for an immediate response.