Primary Location : SCOTLAND-West Lothian
Employee Status: Permanent
Closing Date: Ongoing
Customer Sales Advisor - ContactCentre
37.5 hours, working shift patterns within Contact Centre opening hours:Monday-Sunday 08:30-20:00
Salary: £17,000 per annumbasic salary, rising to £18,000 after probation.Our peopleearn anaverage annual incentive bonusof£4,000, with top earners making up to £10,000 ontop of their annual salary. Plus, free Sky Q, phone & broadband and amultitude of Sky perks
We’reEurope’s biggest entertainment brand. Think top-quality shows. Breaking news.Innovative tech. Must-have products. Join us as a Customer Sales Advisor andyou’ll enjoy the freedom and support you need to make an impact: making fans ofthe products you love, hitting targets and delivering cracking customerservice. Expect industry-leading benefits. Plus, experiences you’ll only findat Sky.
Basedin our Livingston Contact Centre, you’ll take calls from customers who areeither thinking of leaving Sky or want to change their existing package. You’llfind out why they want to switch from their current deal and what we can offerthem that meets their needs.
Howyou’ll do it
Sales experience isn’tessential. We’re more interested in your brilliant listening skills and abilityto understand what customers want. You’ll also have a healthy streak ofambition and a passion to sell.
We want you to feel asconfident as possible when talking about our products, so you’ll get free SkyQ, phone and broadband and great Sky Mobile deals. You’ll also enjoy 30 days’annual leave (and three bank holidays), private health and dental care, and arange of high street discounts. Expect on-the-job training and support, andopportunities to progress – including an afternoon off every month to focus onyour development.
All that plus we’re in agreat location - getting here is easywith our complimentary shuttlebus service from Livingston train stations and Livingston Centre, as well asonsite parking and great bus links. Workinghere you’ll have access to two subsidised canteens, gym,of chill out areas; like ourgames roomwhere you can take abreak or play a friendly game of pool or table tennis.
So, what are you waiting for? Apply now for achance to craft your own career path and be brilliant as part of a bright,talented team.
It’sour people that make Sky Europe’s leading entertainment company. That’s why wework hard to be an inclusive employer, so everyone at Sky can be their best.
Just so youknow: if your application is successful, we’ll ask you to complete a criminalrecord check. And depending on the role you have applied for and the nature ofany convictions, we might withdraw the offer.
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