Primary Location : SCOTLAND-Fife
Employee Status: Permanent
Closing Date: Ongoing
Customer Sales Advisor -DunfermlineBroadband Centre of Excellence
37.5hours, working shift patterns within Contact Centre opening hours:Monday-Sunday 08:30-20:00
Salary: £17,000 per annum basic salary, rising to £18,000 afterprobation.Our peopleearn anaverage annual incentive bonus of£4,000, with top earners making up to £10,000 ontop of their annual salary. Plus, free Sky Q, phone & broadband and amultitude of Sky perks
We’re Europe’s biggest entertainmentbrand. Think top-quality shows. Breaking news. Innovative tech. Must-haveproducts. Join us as a Customer Sales Advisor and you’ll enjoy the freedom andsupport you need to make an impact: making fans of the products you love,hitting targets and delivering cracking customer service. Expectindustry-leading benefits. Plus, experiences you’ll only find at Sky.
Based in our Dunfermline Contact Centre, you’lltake calls from customers who are either thinking of leaving Sky or want tochange their existing package. You’ll find out why they want to switch fromtheir current deal and what we can offer them that meets their needs.
Sales experienceisn’t essential. We’re more interested in your brilliant listening skills andability to understand what customers want. You’ll also have a healthy streak ofambition and a passion to sell.
Wewant you to feel as confident as possible when talking about our products, soyou’ll get free Sky Q, phone and broadband and great Sky Mobile deals. You’llalso enjoy 30 days’ annual leave (and three bank holidays), private health anddental care, and a range of high street discounts. Expect on-the-job trainingand support, and opportunities to progress – including an afternoon off everymonth to focus on your development.
How tofind us
All that pluswe’re in a great location – we’re just off the Forth RoadBridge, with secure onsite parking and great links to bus and train routes. Working here you’ll have access to our ownsubsidised canteen, discounted gym and shop with postal services. Not to mention our chill-out areas.
So, what are you waiting for? Apply now for achance to craft your own career path and be brilliant as part of a bright,talented team.
It’s our people that make Sky Europe’sleading entertainment company. That’s why we work hard to be an inclusive employer,so everyone at Sky can be their best.
Just so you know: if your application issuccessful, we’ll ask you to complete a criminal record check. And depending onthe role you have applied for and the nature of any convictions, we mightwithdraw the offer.
A job you love to talkabout