Retail Manager - Stein’s Patisserie Salary: Competitive salary Location: Padstow Retail Manager - Stein’s Patisserie Exceptional service is at the heart of what we do, in our shops we love to provide a friendly and helpful service to Padstow’s locals and visitors. We are looking for an experienced Retail Manager to ensure that Stein's Patisserie is run in an efficient and professional manner. As Retail Manager, you will share our passion for food and lead the team to provide outstanding service and standards at all times. Stein’s Patisserie is just a stone’s throw from Padstow harbour tempting visitors with smells of freshly baked bread, pastries, cakes, chocolates, fudge and more creeping out into the streets of Padstow. We’re passionate about providing the best service to our customers and developing our people to be the best that they can be. You will have many opportunities to develop your skills and we will give you all of the guidance that you need. We take pride in delivering exceptional service to our customers since our first restaurant, The Seafood Restaurant, was opened in Padstow in 1975. Benefits you’ll receive as Retail Manager: 50% discount in our restaurants and 20% discount in our shops A complimentary meal for yourself and a guest in one of our restaurants each year after your first six months Preferential rates for friends and family at our cookery school A reward when you recommend a friend to work with us Rewards as part of our recognition scheme which range from a bottle of wine to a prize worth up to £250 The opportunity to join a childcare voucher scheme (until April 2018) Access to our employee assistance programme provided by leading charity Hospitality Action Team events with the opportunity to meet Rick Stein and Jill Stein Your responsibilities as Retail Manager: Acting as a role model for the team Ensuring excellent customer service from your team at all times Following all stock procedures Ensuring the team are trained and receiving regular feedback Maintaining good relationships with suppliers Planning staffing needs Understanding your business and reporting back on great performance and areas for development Ensuring all food safety and health and safety standards are delivered to a high standard Control of all overheads Apply now: If you’d like to join us as a Retail Manager, we’d love to hear from you!