Receptionist - Glasgow, Shamrock Street £17,162 - £17,500 pro rata per annum 16 hours per week Part Time, Permanent Pets and people at the heart of what we do. Do you have a business mind and a social heart? Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you’re contributing to a lifetime of wellbeing for every pet? Are you looking for a new challenge and want to be a part of our amazing team? If so, PDSA has a great opportunity for you. As the UK’s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission. About the Role: We are looking for a Receptionist who will deliver an excellent standard of customer service by communicating sympathetically and courteously with our PDSA clients. Working on the hospital’s busy reception, our Receptionists are responsible for processing clients who attend the hospital, answering telephone enquiries, encouraging financial contributions from clients and maintaining PDSA paperwork. Working as part of a team, we sometimes require our Receptionists to cover some weekends and team members’ absences. The shift pattern consists of a 2 week rota: Week 1: Wednesday 1.30-5, Thursday 9-5, Friday 12-5, Sunday 9-6 Week 2: Monday 12-5, Wednesday 1.30-5 We also offer great benefits which include (pro-rata for part-time roles): Excellent career opportunities/development 37.5hr working week 25 days holiday per year Paid statutory holidays Life assurance 4 x annual salary Contributory pension scheme Childcare vouchers About You: Pet hospitals are busy places, therefore successful candidates will need to be organised, with good communication skills and an excellent telephone manner. Previous office experience, including word processing and use of a computerised records systems is an advantage but not essential. About PDSA: As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. The closing date for this vacancy may be brought forward should we receive sufficient candidates. The full-time equivalent for this role is 37.5 hours.