We are looking to recruit a Reception Team Member who is as passionate about service and hospitality as we are, to join ourbusy team at The Arden Hotel.
Our ideal candidate will need to ensure the effective service of guests experience, including check in and out, administration and reservations enquiries, with a good focus on delivering service, upselling and delivering a great experience to our guests. You will work closely with the other reception team members, housekeeping team, nights team and sales team to ensure the effective flow of the experience for our guests and an outstanding experience.
There is no previous experience required for this role, just a passion and desire to offer service excellence and deliver a good overall administration skills at all times.
We offer mixed of shift pattern and you will be working 5 days from 7. Overtime will be accrued over 40 hours per week.
As our Reception Team Member your benefits will include:-
- competitive salary
- accrued overtime*
- 28 days holiday including bank holidays
- ongoing training and development
The Arden Hotel and Leisure Club is located 1/2 mile from the NEC, Genting Arena, Resorts World and Birmingham International Airport and Railway Station, just a stone’s throw away from Junction 6 of the M42. Our location makes us arguably the most accessible of onsite hotels - it's only a 5-10 minute walk to Birmingham International Railway Station which acts as a gateway to the NEC, Genting Arena, Resorts World and the free monorail link to the Airport.
This is a great time to join a fantastic hotel and start your career with The Arden Hotel.
If you would like to apply for this position, please click the “apply” button to submit your CV for consideration.
Please note - All applicants must be eligible to live and work in the UK.