Description About Barclays Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 130,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Please visit our website here for more information. GIS Global Information Security is a fully global team, with over 800 colleagues across Europe, Asia, Africa and the Americas. We support the business in ensuring confidentiality, integrity and availability of the firm’s information assets, and in implementing world-class security solutions to meet business needs. We operate critical controls and work in partnership with the business to ensure our customers can trust Barclays to protect their sensitive information, and that the security of our critical infrastructure, staff, and assets is maintained. Role Purpose Within the Barclays Security Programme, the Programme Manager is Accountable for effective and efficient delivery of a programme of projects Key Accountabilities Be the primary interface for the Security Programme for all change related activities including but not limited to collaborating with teams across CSO, GTIS, and Business Units. Prioritise, plan, schedule and budget for change projects and programmes to deliver Barclays Cyber Security Strategy, Compliance and Regulatory agenda. Ensure change is delivered in line with Barclays Change Delivery Framework. Holds ultimate accountability for all aspects of the programme or portfolio, liaising directly with the accountable executives and Governance Boards, ensuring they are kept up-to-date on the progress of the project, potential risks and delays, budget concerns, etc. Manages all aspects of the programme or portfolio from inception through to completion; shapes programme architecture and ensures discrete projects, milestones and dependencies are clearly articulated, understood and addressed in the planning and execution of the project work. Foresees and anticipates issues that may occur during projects or programmes and puts contingency plans in place as appropriate. Responds to issues, challenges and concerns that arise during the delivery of individual programme or programmes, distinguishing between real and perceived roadblocks and challenging as required. Ensures risks are accounted for and an appropriate risk management process is in place. Signs-off on paperwork as required (e.g. project documentation, budgets, timelines, etc.). Acts as an escalation point for the project management team, assisting and supporting them in dealing with the most complex and / or unique situations and the most challenging stakeholders. Ensures the programme or portfolio of projects stays on track to deliver against its original and committed objectives. Ensures all projects & programmes are planned accurately and managed appropriately. Put in place appropriate communications to provide various levels of stakeholders with project updates as required. Maintain effective relationships and deal openly with all key stakeholders including facilitating escalation of risk or other matters to Management. Liaise with Project Service Providers and third party vendors. Responsible for ensuring the Agreements are effective throughout the lifecycle of a project. Financial Management - responsible for confirming actual costs are correct, forecasting cost to completion and ensuring the Cost at Completion does not exceed the Project Budget. Accountable for embedding a continuous improvement culture by ensuring those lessons learnt are acted upon and applied to subsequent programmes/projects. Act as an accountable executive for young talent and support the graduate and intern program, alongside supporting the department’s people agenda including addressing the results of the EOS, Citizenship Plan Diversity Strategy and overseeing the resource management for the function and supporting combating attrition Person Specification Excellent communication, negotiation, & influencing skills. Excellent organisational ability. Experience of operating in Chief of Staff roles previously (desirable but not mandatory) Proven relationship management skills. Experience of liaising and coaching senior individuals with appropriate level of diplomacy and tact. Proven senior leadership skills. Strong intellect balanced by practical and pragmatic approach. Strong internal & external networking skills. Vision/direction setting and forward planning. Effective people/stakeholder management skills. Experience of building and leading teams in a global, matrix environment across multiple locations. Politically astute and able to understand the dynamics of large, complex organisations. Technical Experience and Capability: Working knowledge of control, regulatory and risk issues and demonstrated practical application of this. Demonstrate deep business and key driver understanding, as required for their roles. Demonstrate deep understanding of the operations, risk management, finance and product control activities relevant to their roles. Experience in management and leadership of teams to include evidence of enhancing team performance and productivity. Experience of leading relationships with executive management. Track record of success/high performance in a large, matrix organisation. Evidence of driving change/leading business initiatives/contributing to team and strategy. Financial services industry knowledge and knowledge about new and emerging financial products and services. Understanding of the business and commercial environment in global jurisdictions. Leadership Capabilities: Builds Self Insight: Creates an open culture where understanding own drivers, strengths, and development areas is actively encouraged and valued. Supports a culture where the development of people skills is given the same priority as technical skills. Developing Others: Sets challenging objectives for personal, team, and functional improvement and holds others to account in delivering these. Takes the lead in driving succession planning, ensuring the organisation retains and develops the key talent needed for the future. Enabling High Performance: Sets the standards of and assumes accountability for performance required to achieve the organisation’s future goals and priorities. Enables leaders to take calculated risks by delegating trust and responsibility to deliver success in their area. Building Relationships: Creates and maintains a culture in which trust and mutual respect are valued, challenging people and systems that do not support this. Uses complex influencing strategies and conveys a strong vision to achieve results and obtain buy-in across the organisation. Working Collaboratively: Builds a culture where involvement and sharing are seen as essential for the achievement of shared objectives and agendas. Sets a clear agenda where business areas and functions understand their contribution to the future success of the organisation. Making Critical Decisions: Takes a flexible, agile decision making process to shape strategic direction, responding positively to changing internal and external circumstances. Promotes a culture in which the needs and perspectives of a wide range of stakeholders and partners are at the forefront of decision-making. Defining and Executing Change: Acts as a catalyst for change and inspires confidence in stakeholders with the quality and conviction of their vision, building support and sponsorship at all levels and ensures the need for change is embedded in across the organisation. Driving Continuous Improvement and Innovation: Shapes and drives a culture of review and improvement across the organisation. Strives to continually improve business processes that impact positively on the business and uphold the values. Building an Effective Control Environment: Champions a culture where all colleagues understand and follow the framework within which the bank follows risk and takes accountability for ensuring this. Takes personal accountability for ensuring that processes, risks, and controls are applied in way that achieves a good outcome for the bank and its customers/clients. Risk and Control Objective All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards Benefits Our customers deserve the best. The same goes for our employees. That's why at Barclays you'll receive a range of benefits that include a competitive salary and all the tools, technology and support you need to succeed. Our Culture Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it. Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. Barclays is an equal opportunity employer and are opposed to discrimination on any grounds. For more detailed information, please visit our dedicated Diversity and Inclusion site here.