POSITION: PC/EPOS Field Service Engineer
SALARY: Up to £25K depending on experience
BENEFITS: Company Pension, Appointed O/T paid and weekends available, Car, Van or Motor bike provided, Ongoing training provided
HOURS: 9:00 to 5:30 with flexibility
LOCATION: Ideally located in Exeter – EX17
Our client is a nationwide IT support organisation established in 1988 working in partnership with manufacturers, software houses, and system integrators. The company offers clients a structured “break fix” service along with engineering resources for installations and rollouts.
A wide range of PC base EPOS equipment is covered with exposure to the latest technologies including:-
•Routers and switches
•CCTV – IP based only
The company also provide support for network infrastructures including server build and support, data centre hosting and management.
Market sectors include hospitality, leisure and retail. The hours of work are dictated by clients and some of these organisations work 24/7 365 days a year.
Due to continued success the company is seeking to recruit a PC/EPOS Field Service Engineer. The successful candidate will undertake 4-5 jobs per day, and it is estimated that you will travel around 35,000 miles per annum around the south, Devon, Dorset, Cornwall and Somerset areas.
JOB ROLE (not limited to):
The candidate must be able to complete the following tasks unsupervised after some initial training:-
•New PC installation
•Re-load MS operating Software and PC rebuild
•Repair Receipt printers to assembly level
•Cash Drawer repair – replace springs and solenoids
•Diagnose and repair laser printers to assembly level
•Diagnose repair/replace bar code scanners
•Detect and remove virus infections
•Investigate solutions to problems independently
THE IDEAL CANDIDATE:
•Experience in a similar position would be an advantage.
•Ideally live in Exeter.
•Demonstrate an enthusiasm towards the position.
•You must show a flexible approach in terms of travel, hours of work and technical exposure.
•Communication skills both written and verbal are vital as constant communications are required between engineer, customers and the call centre.
•Organisational skills are also important with a willingness to accept procedures and follow structured schedules.
•It is important to note the mileage estimates – a driving license is essential and the candidate must like driving.
•PC/EPOS skills are essential however training will be provided.
•You must demonstrate basic PC knowledge and have a practical and logical approach to problem solving.
•Have the right to work in the UK.
In order to apply please send a C.V and covering letter by clicking on the apply button below.
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