This role is responsible for working collaboratively with the Order-to-Cash Process Owner and the OTC Cash Application
Supervisor in developing and sustaining business practices and/or procedures for all related processes and data related to
transactional processing for the Order-to-Cash process stream in the Accounting Shared Services organization. This
individual will also work with key sales and operations business partners to further optimize/enable business practices
through the existing ERP environment; as well as, ensure appropriate establishment of credit limits and timely collection of
outstanding receivables reducing the exposure of bad debts or financial exposure to the company due to non-payment.
Work with Order-to-Cash Process Owner in the Accounting Shared Services Organization, the ERP solutions team and the business partners to continue to drive process efficiencies through further automation in the Accounting Shared Service organization. Take on new ledgers, recruit and train new team members.
Help to define process/business requirements for area of expertise including but is not limited to credit and collection policies and procedures, as well as, developing strategies and goals to reduce exposure to bad-debt. Ensuring the team is compliant with bad debt and write off policies and procedures.
Supervise the daily activities of the Credit & Collection team ensuring that outstanding receivables are collected timely which includes but is not limited to evaluating and establishing customer credit, supervision of collection efforts, researching account disputes and billing discrepancies, and the identification of delinquent accounts requiring external collection efforts. Interact with debt collection agencies and manage the debt collection case files.
Identify and resolve all issues for the Credit & Collection team timely in an effort to prevent any business interruption to our operations.
Participate in financial statement close cycle and operational accounting functions in order to ensure accurate and timely recording of accounts receivable transactions.
Responsible for insuring that the Credit & Collection team deliverables are compliant with applicable Corporate Policies and Procedures, as well as, provide audit support to external / internal audit teams in a timely manner.
Preparation of monthly KPI metrics and other analyses that allow for continuous monitoring of the Credit & Collection team’s progress - accurately and timely.
Bachelor's degree in business administration, accounting, finance, or related field preferred.
At least 5 years of progressive experience with at least 3 years of experience with processes and data related to transaction processing for the Accounts Receivable function.
Large ERP or SAP AP system experience is a must.
Experience working in a pan—European Shared Service Center is desirable.
Supervision experience required.
Good interpersonal, communication and negotiation skills for interacting with individual team contributors, business
partners, management and customers.
Experienced with working with generally accepted accounting principles and accounting software.
Process oriented in approach.