Tunbridge Wells Grammar School for Boys we strive to equip our students for a full and constructive place in society, to help them to be adaptive, to exercise critical judgement and to be prepared for the rapidly changing requirements of the twenty-first century.
We are looking for an enthusiastic individual to act as first line support for students and staff, and to generally help students and staff with their IT skills.
- Acting as first-line support for students and staff who may be experiencing technical problems.
- Ensure that school IT systems are in full working order, clean and ready to use for administration and curriculum purposes.
- Work with teachers, non-teaching and learning support staff and pupils to develop their
- IT skills.
- Develop and maintain an appropriate level of expertise in the IT systems commonly used in the school in order to install and configure standard workstations, peripherals and software.
- Maintain an accurate database of school IT hardware and software including storing documentation and licences.
- Assist with display and school events, some of which may occur in the evening.
- Carry out basic administration within the department.
- Other tasks as required to support the school’s IT Systems Manager and the school’s IT infrastructure.
- Please note that these duties will develop over time as the requirement of the school varies.
- Experience of problem solving technical issues
- Experience with OS configuration
- Experience with Windows network environments
- Experience with Networking
- Excellent communication and listening skills
- Independently research and implement IT solutions
- Good time management and organisational skills
- Ability to think creatively and solve basic problems
- Ability to explain technical problems in a way that those without technical knowledge can understand
- Ability to relate to students in a pleasant and sympathetic manner and to recognise potential safeguarding issues
At least 5 GSCE’s, including English and Maths at GCSE grade C (grade: 9-4) or above.
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