IT Support Technician - Godalming, Guildford, Surrey - 23,000 + MCSE
Job Title: IT Helpdesk Analyst IT Service Desk Support Technician
Location: Godalming area of Guildford, Surrey
Salary: 18,000 - 23,000
Benefits: Full MCSE training formal certification + pension, healthcare, life assurance dental
Core Technologies: Windows 10, Office 365, Active Directory
Start Date: As soon as possible
This is an excellent opportunity for an IT support technician to join a well-established and growing IT consultancy based in the Godalming area of Guildford, Surrey. This role will be ideal for a recent university IT graduate, for someone who has recently completed their IT apprenticeship, or for someone with circa 12months+ commercial IT experience.
Due to internal promotion they have an urgent requirement for a 1st line service desk analyst to provide telephone, remote email support to a wide number of SME businesses in the Greater London, Surrey Hampshire area. You will have a passion for IT and a strong desire to quickly progress up to the 2nd line IT Helpdesk team.
In addition to having excellent customer service skills, you will ideally have some experience with the following core technologies:
- Call logging remote access software
- Windows 7, Windows 8 and/or Windows 10
- MS Office Outlook
- Active Directory
My client is offering a salary of between 18,000 - 23,000 + pension, healthcare, dental life assurance. As a Microsoft Gold Partner they will provide complete and formal MCSE training and certifications. They like to promote from within and will offer extensive opportunities to progress to the 2nd line support team, 3rd line support team, and the client facing senior consultancy team.
If you have previous IT support experience and you are looking for a new challenge please send me your CV immediately. Please state ref: ASH017599CP in the subject line.
Key Words: Junior IT Analyst, Trainee IT Support, IT Apprentice, IT graduate, IT Support Technician, IT Helpdesk Analyst, IT Service Desk, IT Support Engineer, IT Support Analyst, 1st Line IT, 2nd Line IT, Windows 7, Windows 8, Windows 10, Office365, MS Office, MS Outlook, Active Directory