Housemaids required for luxury residences in and around Gloucester Road, Kensington.
We are currently recruiting Housekeeping attendants to join the Housekeeping team. This team is critical to ensuring residents are given world class accommodation with excellent housekeeping standards.
Reporting to the Housekeeping Team Leaders, you will be responsible to ensure that all the guest are clean and maintained.
With all these roles there is the opportunity to get involved, multi task and really get to understand how a luxury residency operates.
The ideal person will be passionate about customer service, hospitality and creating the perfect stay for our clients, as well as being fun, friendly, vibrant, energetic & dynamic. Naturally, you will be extremely approachable and professional. You’ll be a good team member with a strong ability to engage and emphasise with our customers. Good command of the English language (written and spoken) is essential for this position.
Main Duties are:
•To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
•To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
•To understand and follow all the objectives, standards, policies and procedures outlined by the Head Housekeeper and her supervisory team.
•To ensure that all areas assigned are cleaned and maintained to the required standard - guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings and fittings ( this also includes walls, doors and all fixtures and fittings).
•To ensure that strict control is carried out when receiving and returning work equipment keys or cleaning equipment. Where appropriate is responsible for the upkeep of any equipment. Loss of any piece of equipment keys to be reported immediately to the supervisor.
•To respond to answering pager and carried out any request within the 10 minutes standard.
•To be responsible for the worksheet assigned and ensure that all requests are correctly logged and all rooms are cleaned and signed off to the standard required.
•To follow the Health and Safety manual handling and COSHH procedures closely.
•To request any training that is required to carry out the duties safely and as per the standard laid down.
•Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner.
About the company
"Harrington Collection offers an exclusive portfolio of 45 elegant long stay serviced residences and 40 short stay serviced apartments in South Kensington that combine the best of five star service with the privacy and discretion. Each property is just moments from Gloucester Road underground station, making it an ideal location for the guests when in London.
Our clients are affluent individuals who are used to purchasing luxury products and services. It will be a distinct advantage if you have previous experience working within a 5 star hotel and/or spa. It is essential that you understand how the luxury end of the market differs when it comes to service.
If high standards and giving customers the best possible experience through personalised and friendly service is ingrained in how you do business then we want to hear from you."
To apply please attach your CV to the link provided.
No agents or recruiters please.