HGV Technician - Clemence Rogers
Stoke on Trent
About the Job
The Role:
• You will ensure the most efficient and highest possible standard of mechanical and electrical repair, preventative maintenance and modification of customer vehicles and related ancillary equipment
• Responsibility for the safety of the working environment and all colleagues/persons within it
• Work as part of a team to maintain and build employee and customer relations to ensure the workshop operation achieves its objectives and targets
• Undertake comprehensive and preventative maintenance and repair standards
• Correct fault diagnosis to ensure replacement parts are fitted correctly and warranty claims are in line with terms
• Dealing professionally and proficiently with all enquiries and completing job cards and service sheets in a timely manner
• Undertake diagnostic analysis where appropriate
The Person:
• Experience within a commercial dealer environment working on HGV/LCV
• City & Guilds or NVQ level 3 is essential
• Have practical understanding of using information technology and systems to deliver objectives
• Safety aware and committed to a right first-time ethos
• Experience of working in a fast paced and demanding customer environment, with a flexible approach towards meeting the needs of the customer
• Enthusiastic, with the ability to work on your own initiative, remaining focused and consistent and a ‘can do’ attitude
• Demonstrates commercial awareness and has a good understanding and experience of a busy workshop operating environment
• HGV Class 1 licence preferred but not essential
Hours:
• Days – 6:30am – 15:00pm
• Afters – 15:00pm – 23:30pm
Benefits:
• MOT Bonus
• 22 days holiday + Bank holidays
• Death in Service
• Discount reward scheme
• Work wear provided