All About Us
Marubeni - Komatsu Ltd is one of the UK’s largest distributors of “heavy equipment”, and the good news is we’re growing.
Our Mission is to be the customers first choice, not just because of the amazing innovative products we supply, but also because we aim to provide total customer satisfaction.
We supply some of the world’s most exciting and innovative products into the market place, including Intelligent Machine Control (iMC), and Hybrid Excavators that can reduce fuel use by up to 35%.
The focus of the role:
You will be home based reporting to the Cardiff Office covering the Bristol area as part of our on-site presence
You will be expected to maintain, service and repair Komatsu Plant machinery whilst maintaining safe working practices at all times. Ensuring that you provide our customers the best levels of service, by regular communication with both the customer and service office to update on progress throughout the set activity.
•Attending customers sites to diagnose the reported faults
•Diagnosing the root cause of the reported fault
•Identifying any parts required to carry out the repair so a return visit can be re scheduled
•Completing accurate and timely repair
•Completing the specified documentation (RAMS, Job sheets etc)
•Carry out a post repair test / inspection on the unit to ensure the unit is operating to expected performance levels
All About You
•Experience of working with Heavy plant and machinery.
•Experience of working on customers sites
•NVQ level 3 in plant maintenance or equivalent
•H&S training carried out in PPE awareness, hand tools
•Experience of delivering excellent customer service
•Full driving licence
•Use of field-based diagnosis tools and equipment.