Head of Collections
Being a leading UK, European and Global leasing business, we are able to provide our broad customer base with a comprehensive range of safe, sustainable and cost effective mobility solutions. Supporting our customers and ensuring every Journey they have is a good one has always been our strength and so this continues as together we face the consequences of the pandemic and help them restart their businesses.
Arval: The Journey Goes On
This brand new role is all about providing complete Senior Management oversight of all Collections activities. It will also form an important part of the leadership and ongoing development within our Global Operations team, sharing accountability for overall strategy.
In this post, you will be accountable for the design and implementation of short, medium and long term plans to ensure that Collections activities meet both customer needs and regulatory requirements, whilst achieving agreed business objectives.
You will be accountable for maximising the effectiveness and efficiency of the people, systems, outsourced partners, balances and processes with a specific focus on cash flow, debt queries and bad debt risk.
To be successful in this role, you will divide your time between thinking and operating at a strategic level whilst overseeing an operational element, all the while driving a culture of continuous improvement. You will anticipate and respond to changes in the customer and supplier environment and look for opportunities to innovate and so exceed customer expectations.
Pay Zone level - C1