FRENCH SELECTION UK
German speaking Customer Success Specialist - Fashion
Administration, B2C, Client Relationship Management, Consumer, Customer Care, Customer Services, Customer Support, Delivery, German, Germany, Order Processing, Sales Coordination, Sales Support, SAP, Warehouse, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian
Salary: £28,000 pa to £30,000pa depending on experience + bonus + benefits
Location: Central London
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Please visit the French Selection UK website, vacancies section, search job reference: 5205G
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
Our client is a well-established, international manufacturing company based in Central London.
To be in charge of the day-to-day Customer Services at consumer level within a busy Customer Services team and to ensure the highest standard of Customer Support.
The company offers a fantastic working environment and a wide range of benefits (flexible working, Life and travel assurances, discounted gym membership, season ticket loan, cycle to work scheme amongst others)
- To provide an excellent level of Customer Services at all times
- To deal with enquiries via email, phone and fax
- To process orders and payments and ensure on-time delivery
- To deal with returns and issue discounts
- To liaise with other departments regarding product availability / delivery / returns
- To work as part of a team and report to the Team Leader
- To update customers details accurately on SAP
- Fluent in German (written and spoken)
- Additional fluency in English required
- Previous experience in a customer services environment at B2C level
- Strong attention to details
- Ability to work in a fast-paced environment and as part of a team
- Proactive, confident and dynamic personality
- Excellent communication skills
- IT literate (Excel, SAP ideally)
£28,000 pa to £30,000 pa depending on experience + bonus + benefits
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.