Salary: Up to £19,500
Start: 9th September 2019
Languages required: German and English
Working as part of a dynamic multilingual team, you will be arranging, coordinating, and delivering teleconferences for a variety of international organisations. You will be communicating and consulting with customers via various methods (email, phone, and social media) to identify their conferencing requirements and booking these into the system, and then ensuring the smooth and seamless running of all events and bookings.
You will experience a diverse range of events, from court hearings and solicitors’ meetings to high profile events for global enterprise clients, VIP events, or worldwide media announcements. No two conferences are ever the same, which is what makes this role so interesting! The variety of this role allows you to communicate directly with your customers, build long-lasting business relationships, take on administrative duties, and support other team activities.
We will provide thorough training to enable you to provide a world-class service!
As we support our customers throughout the EMEA region, our Coordinators are required to work shifts. These are Monday to Friday, between the hours of 6:30am and 8pm. Some flexibility can be offered – please enquire for more details.
WHAT YOU’LL BRING…
- Superior communication skills, with the ability to communicate professionally, both verbally and in writing, in English and German
- Technical aptitude – be able to work with our systems and adapt and move between these as required in an efficient manner
- Proven customer service skills
- Excellent accuracy and attention to detail
- Positive and flexible attitude to work
We are looking to hire and get started with training on the 9th September 2019 so make sure you get your application in as soon as possible!
Qualified candidates will be contacted by a member of our in-house Recruitment team to kick-start the recruitment process (preliminary assessments and/or telephone interview).
At West we don't just accept difference - we celebrate it, support it, and build success upon it. We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds.
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