Our Furniture Repair Technicians are the face of Sofology. They’re enthusiastic, compassionate and are able to turn a negative situation into a positive outcome. They love to share their knowledge and experience with others to help drive Sofology forward.
You will inspect and repair items of furniture to a high standard, manage your own workload to ensure the efficient use of time & resources and report on recurring issues to maintain product quality.
Company Van with all tools required to carry out your role
A great basic salary
33 Days holiday + Length of service
Your birthday off
Pawternity Leave, Grandparent Leave, Volunteering day Leave
Learning & Development, Next generation programme
30% discount across the group & 15% for friends & family
High street Discounts with 100’s of great brands
Employee Assistance Programme for all colleagues & your household
Enhanced Maternity & Paternity Pay
Discuss flexible working & part time opportunities
To offer and carry out an inspection and repair process to the highest possible level
To ensure all repairs meet the required quality standard and are free from defect
To monitor the type of issues coming through the department in order to identify recurring problems
To investigate recurring issues and offer solutions or modifications to prevent this type of issue in the future
To make observations of the effects of packing, loading and transporting and offer advice on how to improve it
To ensure all relevant information has been gathered to guarantee that all required work has been carried out correctly
To take responsibility for the issue through the repair process and guarantee its quality at the end
Have experience in repairing both fabric and leather sofas
Have a natural ability to access and come up with solutions to enable a quick yet effective response to any issues that may arise
Be flexible with working hours and have a keen eye for quality
Have a good background in the use of machinery and tools
Be an enthusiastic, committed individual
We think choosing a new role and choosing a new sofa have a lot in common. Your old one feels comfy, you’re used to it, and you know exactly where you fit. But a new job - or a new sofa - holds so much potential. Pick the right one and you’ll never look back. You want to feel comfortable, but with enough going on to keep you right on the edge of your seat. Our team is always growing, and we’re constantly shuffling up on the sofa to make room for the newest member of the Sofology family.
Founded over 30 years ago, we’re true sofa specialists. So much more than just a piece of furniture, we know that a sofa is the one thing that truly turns our customer’s houses into homes.There’s a lot at stake when it comes to guiding our customers to make the right choice for them - that’s why our customer journey is unique in the sofa market. That means no ‘ends next Sunday sales.