This is a great opportunity to join our Global Technical Operations team. We're looking for an NetOps Engineer with core networking skills and exceptional analytical and troubleshooting capabilities. Mimecast Engineers are high performing, technically competent and passionate technology evangelists and are typically at the center of all the action. We tackle a range of complex software and system issues, including monitoring of large server farms in multiple geographic locations worldwide, safeguarding the availability and reliability of all Mimecast services. These are highly important roles within a business-critical environment. As part of the Mimecast Network Operations team, you will have a knack for digging deep and taking the lead to drive resolution on complex technical issues, incidents and daily challenges within this fast-paced environment. Additionally, you will take ownership on solving technical issues within the network layer and providing intelligent, scalable and maintainable solutions across our enterprise class global datacenter environment. Provide end to end network engineering support management and maintenance for Mimecast network estate. Work with Telecommunications carriers to resolve network issues. Act as an external point of contact to handle problem reports and maintain relations with network peers and vendors. Handle troubleshooting queries related to the network in collaboration with other Engineering teams. Act as an internal point of contact to resolve network related technical issues. Working in datacenter environment in racking networking hardware. Working in an on call rota setup and out of hours work as and when required to ensure uptime of services. Essential Experience Working experience on Juniper Switches such as EX3300, EX3400, EX9200 and QFX5100 Series Strong in network switching concepts Experience running high-end firewalls such as Fortigate Strong network routing protocol troubleshooting skills in OSI-layers, TCP/IP, Routing, IPSEC, NAT and SNMP protocols. Hands on experience with network monitoring tools such as Solar winds, Nagios, Cacti, Rancid etc. Previous experience in a NOC setup providing triage to highly technical issues in a global enterprise datacenter operations environment Willingness to travel to various datacenters and therefore capable of handling and maneuvering physical hardware. Previous exposure to a rapidly scaling environment in growing fast paced enterprise Relevant degree qualification or equivalent extensive work experience to that effect. Desirable Skills Experience on Unix/Linux – preferably in a CentOS/RHEL environment Network automation experience using Ansible Knowledge of scripting using BASH, Ruby, or Python Rewards: We offer a highly competitive rewards and benefits package including pension, private healthcare, life cover and a gym subsidisation. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters pride themselves on being high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who have that 'extra something', people who really enjoy what they do and are passionate about technology.