With plenty of freedom and initiative, you'll provide invaluable support to the eCommerce Manager.
eCommerce is like a business in its own right, with teams covering Trading, Merchandising, Logistics, Content and Technology. And everything we learn about our customers – the way they shop and what products gets them excited – will help the rest of the Aldi business. Which means your enthusiasm, passion for online shopping and ability to think on your feet will really fit in.
We do things our own way at Aldi. But whatever we're doing, we must be getting it right. With a wave of impressive sales figures behind us, we're opening new stores at lightning speed. And we're giving customers even more ways to shop at Aldi with our online store.
We are currently based in Tamworth whilst our Head Office in Atherstone gets a makeover, but the plan is to move back once the building is fully geared up to cope with our growth.
Country Success Assistant
18 Months Fixed Term Contract
We have an exciting opportunity for an open minded and motivated individual to join our Global Business Coordination department, at our Head Office in Tamworth. You will be part of a hugely ambitious technology programme and will be responsible for supporting Aldi South countries in adopting new digital technology.
You will be responsible for working with key stakeholders within the countries, building relationships so you can guide them through a comprehensive introduction of new technologies. You will be seen as the centre point of knowledge, acting as the link between the technical experts responsible for building the new systems and the country end users responsible for using them. You’ll be expected to champion best practices whilst continuously supporting the country in overcoming any challenges that they may face.
The ideal candidate will have the ability to deliver under pressure on multiple projects within tight timeframes. They will feel comfortable in operating in an uncertain and constantly evolving environment, requiring minimal supervision to achieve results. Communication is a key part of this role; therefore you will be highly experienced in stakeholder management and have excellent written and verbal communication skills.
Whilst the role will be required to converse with both technical and non-technical stakeholders to understand the needs of the business as well as the technical scope, it is not necessary to have a technical background. However, an interest in retail technology and its practical application will be essential, as it is expected that you would develop technical knowledge over the course of the project. As this role is part of a global team, there will be significant European travel for the duration of this role. You’ll be expected to regularly travel between 20-50% of the working month.
This position is an 18 month fixed term contract, with the possibility of full time opportunities at the end of the fixed term.
• Work closely with technical and non-technical stakeholders to understand and convey key information
• Ensure all deliverables are achieved
• Support Aldi South Countries in their respective roll-outs of future Customer Interaction solutions
• Support the Country Readiness team in international stakeholder meetings