Customer Service Officer Location: London - South East and South West areas Salary: £17, 417 Plus £3,889 London Weighting Closing Date: 16 December 2018 A fantastic opportunity has arisen to work for the London Community Rehabilitation Company (London CRC) as a Customer Service Officer. This is an exciting time to join our organisation as we are currently going through changes and we have bold ambitions for our organisation to be the best service provider in the Criminal Justice Sector. We are looking for Customer Service Officers who will join our offices at the following locations: South East – offices in Bromley, Lewisham and Croydon South West – offices in Wandsworth and Lambeth You will be working as an integral part of our community team to deliver outstanding levels of customer service as the face of our organisation. You will be at the frontline of customer activity ensuring that service users and office visitors experience an excellent customer service Your duties will include: dealing with service users and visitors coming into the office in a professional and polite manner managing the switchboard and dealing with telephone enquiries processing incoming and outgoing post managing the room booking system maintain the reception area to a good standard We are looking for enthusiastic individuals who can work as part of a team and has the ability to communicate to a variety of individuals on all levels and has the ability to work under pressure. There is an expectation that successful applicants should be able to work from different offices within the area when needed. Successful applicants should be prepared to occasionally work shifts no later that 7pm . If you have an enthusiastic attitude a genuine focus on doing what’s right for customers please apply to be considered for this exciting opportunity. All successful candidates are required to undergo Security Clearance prior to the starting date.