Customer Services Officer Up to £18,249.99 per annum Kidderminster 40 hours (12 month fixed term contract) In our busy customer service centre we are looking for someone who can deliver excellent customer service at first point of contact, dealing with a wide range of telephone enquiries. It is essential that you have experience of similar work in a fast-paced customer response environment and have excellent communication skills with an ability to respond tactfully and with empathy in sometimes difficult circumstances. You will also need to demonstrate competent numeracy and I.T. skills and ideally you should have experience in a wide range of IT systems. Employees must have satisfactorily completed 16 weeks of their probation period before being considered for other posts within the organisation. Closing date for receipt of completed application forms is Monday 8th October. Interviews to be held week commencing 15th October 2018. *Starting salary depends on qualifications and experience. If you would like support in making the most of your application, please contact a Jobs Coach at Vestia, part of The Community Housing Group. Please contact the team on 01562 733133 or email firstname.lastname@example.org. Please note you cannot apply for any vacancy via this email.