Customer Service Administrator
A talented Customer Service Administrator is needed to join a globally recognised Healthcare Diagnostics company based in Stoke-On-Trent. The successful Customer Service Administrator can expect an all-encompassing role delivering excellent and timely customer service to all our clients.
Founded in 2009, this family-run business utilises its extensive experience in diagnostics both at a national and global level to provide ground-breaking, innovative solutions to the healthcare sector. Their professional approach within their market space is balanced with a relaxed, family-orientated feel within the team. Business support staff are based in their Stoke-on-Trent office along with remote team members working with clients out in the field. This is an ideal role for a Customer Service Administrator who is looking for a varied position and who is happy to pitch in with all manner of customer service tasks.
The company prides itself on being very people orientated and offers plenty of progression for the successful Customer Service Administrator. This is a fantastic opportunity to enter the organisation in a starting role and progress at a growing company.
Whether you are processing all customer orders, meeting KPI's, scanning and filing paperwork, directing calls, managing incoming customer enquiries, weekly H&S checks or maintaining office supplies, it will be your excellent customer service and communication skills that continue to drive the brand forward.
To qualify? You should be a Customer Service Representative / Customer Service Executive / Customer Service Administrator / Customer Service Advisor or similar who has a CV that demonstrates:
Experience in a similar customer service role;
A confident manner;
Great organisational skills;
Exceptional communication skills;
Attention to detail;
You are a dedicated team player.
Few roles can combine working within such a rewarding sector plus a diverse, varied and challenging position. Expect a welcoming environment and a workplace where you can grow skills.
+ Excellent benefits