· Enforcement of the client s credit policies including query resolution and treatment of bad/doubtful debt.
· Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines.
· Liaison with external and internal clients to progress payment of invoices.
· Handling client queries, escalating to Partners as required.
· Engage in discussions with Revenue Control team on debtor issues.
· Maintaining up to date bad and doubtful debt provisions.
· Working with the Debt Recovery Team in minimising overdue debt.
· Account reconciliations to ensure correct allocation of Funds received.
· Production of manual statements
· Liaison with insurance brokers to obtain Lineslip information.