Creative Document Specialist (12pm-8pm Monday to Friday) - Freshfields Bruckhaus Deringer

Freshfields Overview

• we show respect to everyone

• we are there for one another

• we are open with each other

• we are positive role models

We think and work globally - we don’t just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn’t just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.

Function Overview

Our Document Specialists have a vital role to play; tasked with delivering outstanding client service and supporting the firm’s 27 network offices and seven legal practice groups worldwide. We’re looking for people who can demonstrate a keen eye for detail and meticulous attention to grammar, punctuation and spelling in all work produced. Advanced Word and legal document knowledge (all practice groups) as well as Excel and PowerPoint are key requirements for these roles.

Document Specialist roles will demand the ability to learn quickly, multi-task effectively and meet strict deadlines and time pressures, as well as upholding complex formats while maintaining quality of production. This is an opportunity to learn new skills, while providing exceptional support for our lawyers and local business services teams every day.

Role summary/purpose of job

Key responsibilities and deliverables

• Creating, formatting and updating a wide range of presentations, training guides, posters and other collateral, adhering to the house style and utilising the appropriate templates and tools to ensure efficiency, accuracy and consistency.
• Converting documents across various packages into house style using firm templates.
• Troubleshooting textual, graphic and printing issues across all packages.
• Accurately interpreting complex fee earner briefs and producing documents within the required timescales, seeking clarification when necessary.
• Proofreading and quality checking all work to ensure that completed documents are delivered accurately and to an appropriately high standard. Ensuring all edits have been inserted and make logical and grammatical sense.
• Adhering to working practices for the function.
• Ensuring own technical skills are maintained and updated, including developing extensive knowledge of the firm’s global document templates.
• You will need a solid understanding of our corporate branding and will support the creative supervisor to ensure that the creative output of the service is aligned with the firm’s brand strategy through:

• Maintaining close relationships with the firm’s in-house design studio and colleagues to keep up to date with current branding nuances;
• Making informed judgments over new briefs which are not brand compliant, escalating where appropriate to the creative supervisor or personally liaising with requestors to negotiate a satisfactory course of action; and
• Maintaining professionalism while defending the brand and proposing appropriate, professional standard solutions.

Key requirements

Must have previous art working and design experience in digital and print. Must possess the confidence and motivation to challenge and improve the way that work is done.

Technical Skills:

• Advanced level of skill in all MS Office packages.
• Intermediate experience of creative packages in Adobe Creative Suite.
• Excellent customer service skills.
• Strong communication skills both written and oral.
• The ability to plan and prioritise workload and work fast and accurately and meet deadlines under pressure.
• The ability to work as part of a team.
• Flexible and proactive approach.
• Committed to personal development.
• Brand awareness with an ability to discuss and clarify briefs.
• Experience of working in a high pressure, fast paced corporate environment.
• Strong attention to detail.
• Proven problem solving and troubleshooting skills.  

Personal skills and attributes:

• Proven ability to work well in teams and with stakeholders at every level.
• Proven resilience and the ability to remain calm under pressure.
• Strong communication skills both written and oral.
• An inherent drive for professional and personal development.
• A positive and enthusiastic attitude.
• Proven independence and maturity in decision making.
• Excellent customer service skills.
• Experience of working in an environment with a focus on continuous improvement.

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