Schneider Electric™creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment:https://youtu.be/NlLJMv1Y7Hk. Great people make Schneider Electric a great company. Summary: This position exists to provide customer support for the Energy and Sustainability Services group. This position is responsible for performing advanced engineering tasks within the Performance Assurance Support Services department. Roles of the Performance Assurance team includes; performance guarantee, building analytics, sales selection support, remote support/monitoring, energy management, controls and mechanical operation. Service/Support Diagnose complex system problems for clients Lead, manage, complete, and delegate tasks specific to the assigned clients to ensure each client is served with excellence and sees the value being delivered Manage flow of information between client and Energy Performance Center and ensure effective communication of client goals, objectives, and schedules Ensure timeliness and accuracy of savings reporting for assigned projects Verify performance and sustained operation of Energy Conservation Measures Works with engineers, designers and technicians to effectively develop recommendations to resolve problems Perform site service when required Design Monitoring plans to remotely monitor EMS systems Help clients with any EMS operations, software, networking problems Provide Energy Management guidance to clients Specify and estimate hardware\software adds, change orders, and problem solutions Provide ongoing client training, both formal and informal Qualifications Requirements: • Four-year degree or 3 years of equivalent work experience • Need to have 3-5 years of HVAC and Controls experience • Natural problem solver • Strong presentation skills (written & verbal) • Ability to travel >50% Character Requirements: Integrity: being above board in all internal & external relationships Decisiveness: can sort through information and make appropriate and timely decisions Initiative: recognizes opportunity and action without being asked Diligence: energized by being diligent in meeting deadlines and completing tasks on time. Thoroughness: pays close attention to detail and produces accurate work in a timely fashion Responsibility: understands expectations and follows through in accomplishing them We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.