Credit Control Advisor
WHY CHOSE US
Here at Verastar we believe it's our people, that make us the leading company we are today. To say thanks, we offer fantastic commission and bonus schemes as well as providing amazing on-site facilities, such as parking, free gym and discounted café complete with a bar for after-work drinks, all at our newly refurbished HQ.
£17,145 rising to £19,250 as you develop in your role.
Full time, Monday to Friday. Every bank holiday off with 23 days holiday, rising to 25 days after 1 year.
We’re based in the heart of Sale Moor Village next to Sale Water Park, only a stone’s throw away from the M60 and just a short 5-minute walk from the Airport Metro Link line and Sale Town Centre.
To ensure the absolute safety of all our colleagues we have taken a number of steps to me our office COVID-safe including designated desks with two-meter distancing, increased cleaning and hand sanitizer availability. For full details of our health and safety please visit our website: https://verastar.co.uk/covid-risk-assessment
First established here in South Manchester back in 1998, we specialise in looking after Britain’s small businesses. We’ve gone on to successfully grow from just a telecoms provider to now offering the widest range of essential services, including broadband, mobiles, utilities and insurance, all through our own brands and sister company, The Insurance Octopus.
We don’t stop there, to back up our success we’ve recently been recognised with the following awards;
- Best Business at the Lanarkshire Business Excellence Awards 2019
- Mid-Market Business of the Year at The Lloyds Bank National Business Awards 2019
- Work for Investors in People accredited company.
So, if you’re looking for a new challenge at an award-winning company - we are the business for you!
As a Verastar Credit Control Advisor you will be the first point of contact for our business customers that have defaulted on payments, fell into arrears or missed direct debits.
Your focus will be: -
- Discuss and collect outstanding balances
- Set up payment plans for struggling businesses
- Resolve additional charge requests
- Set up Direct Debits
Our aim is always deliver an easy service to our customers, make every call personable and aim to resolve any issues at the first point of contact.
As we’re in such a fast-paced industry, you will need to be confident communicating at all levels and have previous experience in Credit Control or within a contact centre environment in order to hit the ground running.
On our award-winning training programme, you will be provided with all the product knowledge you need to feel confident and be a successful Verastar Credit Control Advisor.
Life’s too short to be stuck in the same boring job, so are you looking to work in a fast-paced supportive environment where no two days are the same?…then look no further as WE’RE the company for you!
We are committed to the needs of every customer and maintain our strong company values:
UNITED – We are ONE team
PASSIONATE – We go the extra mile
INNOVATIVE – We find a better way
STRAIGHT FORWARD – We keep things simple
As well as being a great place to work, we offer impressive benefits too;
- Social working hours
- No weekends or bank holidays
- Excellent on-site facilities
- Endless progression opportunities
- Competitive starting salary with guaranteed rises as you develop in your role
- Award winning training and development programme
- Discounts at 100s of high street and online stores through our Star rewards online platform
Plus, much more - full list of benefits at our careers page: https://verastar.co.uk/careers-rss-content
WHAT HAPPENS NEXT
To join our Verastar family and be part of something special, click apply now for our friendly Recruitment team to get in contact and arrange an immediate video interview.