Description We are currently seeking a Business Development Associate (BDA) to work in our vibrant London office. The BDA is an essential contributor to the performance of our new business function, and supports one or several Business Development Managers. Meetings and calls with prospective clients are the primary catalysts for new contracts, and the BDA has a key role in scheduling these. As well as providing logistical/administrative support, the BDA also adds immense value to the sales cycle by diagnosing the needs and ‘pinch-points’ of prospective clients. In turn, the BDA feeds these back into the sales cycle in order that we engage in the most appropriate and impactful manner. Business Development Associates work in a close knit team with their Business Development Managers, and are incentivised based on the number of these key interactions that they schedule. Responsibilities include, but are not limited to: Client/Prospect Facing Commercial Activities Outbound cold‐calling responsibilities to Europe’s Senior Most Executives to schedule live or phone based business meetings on behalf of a Business Development Manager Successfully diagnose the executive’s key business needs where possible, to ensure a high quality of interaction in the first meeting with a Business Development Manager Seek to engage with secondary points of contact in client organisations to help drive consensus based decision making Where appropriate recruit prospective clients to CEB, now Gartner service events (conferences and teleconference) Support the Business Development Manager in all aspects of the sales cycle, including FUPA (Follow – Up – Phone – Appointments) scheduling, recruiting prospective clients to meetings and engagement in other follow‐up activities Non Client – Facing Commercial Activities Support the sales process by managing the administrative elements Create preparation packets for Business Development Managers travelling to meet with / speak to prospective clients Review and update client information to ensure that it is up to date and accurate Sales territory management and prioritisation Outbound marketing to engage prospective members, e.g. email campaigns, mailing and invitations #LI-HC1Qualifications A successful candidate will possess: Undergraduate degree qualified (any discipline) Ideally a minimum of 9 months experience in a sales / new business support function (inside sales, prospecting, sales support), and able to demonstrate an exemplar service ethic whilst contributing to individual and team goals Goal and action orientated with ability and desire to work towards revenue targets within a team environment High level of comfort and determination when dealing with challenging situations, i.e. objection handling, overcoming gatekeepers etc. Solid organisation, multi‐tasking and prioritisation skills, including an acute attention to detail Forward thinking and solutions orientated approach at all times Strong communication skills, both verbal and written with the ability to engage a senior – level audience Strong MS office (Word, Excel, PowerPoint) skills are required, and any knowledge of CRM databases (such as Salesforce.com) would be an advantage Compensation and Benefits Package Competitive base salary Incentive potential Full benefit package including Medical Cover, Dental Cover, Group Personal Pension Scheme, Season Ticket Loan, Eye Care (free eye tests plus subsidized spectacles), Discounted gym membership and a Range of local discounts, e.g. theatre tickets, etc. About CEB, Now Gartner Leading organizations worldwide rely on CEB services to harness their untapped potential and grow. Now offered by Gartner, CEB best practices and technology solutions equip clients with the intelligence to effectively manage talent, customers, and operations. More information is available at gartner.com/ceb. About Gartner Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company. The company helps business leaders across all major functions in every industry and enterprise size with the objective insights they need to make the right decisions. Gartner’s comprehensive suite of services delivers strategic advice and proven best practices to help clients succeed in their mission-critical priorities. Gartner is headquartered in Stamford, Connecticut, USA, and has more than 13,000 associates serving clients in 11,000 enterprises in 100 countries. For more information, visit gartner.com.