Business Analyst - ( 2000005P )
Freshfields Bruckhaus Deringer LLP is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions and governments on ground-breaking and business-critical mandates.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams.
We think and work globally - we don’t just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn’t just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.
We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.
The Freshfields Global Centre provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective. Our centre in Manchester is the first site to be established in the emerging Freshfields global operating model. Our aspiration is to establish further sites in the US and Asia-Pacific in the coming years.
The Client Facing Applications team support the tools used by our lawyers to engage with our clients. Our focus is to follow the product development lifecycle to create and enhance a mix of internally created applications, COTS products, low code solutions and SAS services.
The Business Analysis team enables the firm to articulate needs and the rationale for change, and to design and describe solutions that deliver value. We work hard to establish great relationships with our stakeholders so that we can build a deep understanding of their needs so that we can analyze them within the wider context of the product roadmap, and the Firm’s strategy, so ensuring that the correct solutions are implemented.
Role summary/purpose of job
This is a role with exposure to some of the most exciting products on the technology roadmap. You will be working as the business analyst responsible for building and iterating a number of products that will enable our lawyers to achieve excellent outcomes for our clients. Day to day work will include gathering both functional and non-functional requirements relating to user experience, business continuity and data retention etc. You will also be accountable for the creation of business activity models, and to-be processes required to support business change. In addition, you will work at a strategic level with architecture teams and senior IT leaders to perform discovery on new product ideas.
Key responsibilities, deliverables and experience
Develop a deep understanding of critical products to become a subject matter expert for them.
Perform deep analysis of customer requirements providing clear, concise and objective recommendations for enhancements to the product.
Analyse the business processes that are impacted by your products; identify pain points and inefficiencies, assesses feasibility of change, and recommend new approaches;
Facilitate open communication and discussion between stakeholders, defining the right approach to achieve desired outcomes.
Work with customers and stakeholders to promote understanding of the need for changes in services, products and systems.
Developing and using your knowledge of the business to ensure that product teams maintain a business perspective on how new products will be delivered, including planning around key business cycles, selecting appropriate customers for pilot, etc;
Grow relationships with key stakeholders across Global Technology & Innovation and the practice groups;
Act as a critical liaison between technical and non-technical stakeholders. Deputise for the product owner if required.
Desirable Technical Skills
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Please note that, in line with the requirements of the UK Border Agency, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EEA candidate can fill the position.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
Job: Information Technology
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Job Posting: Sep 24, 2020, 8:06:18 AM
Source : Freshfields Bruckhaus Deringer