Ramsay Health Care UK is one of the leading providers of NHS and private patient services in England, with a network of over 30 acute hospitals and treatment centres. Rated as GOOD by the Care Quality Commission, Oaklands Hospital is a busy private hospital located in Salford, Manchester which delivers high quality healthcare treatments and services.
Details of Position
We are seeking applicants to join our medical records, bookings and reception teams at Oaklands Hospital on a bank (casual) basis.
These roles are pivotal to the efficient running of our services at Oaklands Hospital. Working on a rostering system, this role involves making and receiving telephone calls from patients, medical staff from different hospitals and institutions, liaising with GPs and other external contractors. It will involve booking and confirming appointments, arranging inpatient procedures and input. In the medical records department, patient files are continually updated electronically and manually and filed accordingly. On the receptionist side, you will be the first face-to-face contact in meeting and greeting our patients, manning a busy hospital switchboard and reception desk, appointment handling and cash handling. The reception desk operates between 6.30 am – 9.00 pm Monday to Sunday as required. Experience in a similar role in a healthcare environment would be an advantage.
The successful candidates will have:
• outstanding professional customer service skills
• proven ability to work in a team or independently as required
• friendly, outgoing personality
• excellent communication and professional telephone skills
• administrative experience
• proficiency in Microsoft Office
• attention to detail
• a flexible approach to work
In return we offer the successful candidate:
• Attractive rates of pay
• Ongoing training and development
• Free car parking
• Subsidised staff restaurant
• Uniform provided
• Flexible working hours
Oaklands Hospital is part of the Ramsay Health Care group and provides clinical care to private, insured and NHS patients.
Closing date: 10 February 2019
Oaklands Hospital is part of the Ramsay Health Care group, located in Salford and offers a wide range of surgical procedures with diagnostic and treatment facilities to private, insured and NHS patients.
For further information or to arrange an informal visit please contact Pauline Neale, Operations Manager on 0161 787 3457 or Pauline.firstname.lastname@example.org
All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure & Barring Service.
Committed to quality, equality and opportunity for all.