Great choice, outstanding value, unbeatable customer service. Thatrsquo;s Topps Tiles. But therersquo;s more too: for example, did you know just how ambitious and fast-moving we are as a business? Yes, wersquo;ve exciting plans and wersquo;d love you to help us make them happen.
What wersquo;re looking for
First things first: you donrsquo;t need to know about tiles to work in a Topps Tile store. And you donrsquo;t need to be someone who spends all their spare time DIYing. If retailrsquo;s your speciality and you share our passion for exceptional customer service, yoursquo;ll make a great Assistant Store Manager.
Working alongside the Store Manager, yoursquo;ll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? Itrsquo;s something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, yoursquo;ll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Assistant Manager, itrsquo;s not just people whorsquo;ll improve with you around; yoursquo;ll constantly be looking for exciting new ways to improve your store and the customer experience.
Who you are
A store customers enjoy shopping in and colleagues love working in - thatrsquo;s what you do brilliantly. Yoursquo;ve worked in retail, yoursquo;ve managed people and you can show us where yoursquo;ve exceeded sales and profit targets. But more than anything, you know the ingredients that make for magical customer experiences ndash; and yoursquo;re able to get the best out of team members to make it happen.
As Assistant Manager, yoursquo;re can-do, will-do, someone who rolls up their sleeves while leading by example. You do everything you can to help your team members, coaching them, supporting them, sharing advice and knowledge. Yoursquo;re commercially switched on too, with business acumen to keep ahead of your competition and set your store apart.
What wersquo;ll do for you
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage.
Then therersquo;s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Wersquo;re committed to promoting talent from within too, which means yoursquo;ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while yoursquo;ll need the flexibility to cover store opening hours including weekends, therersquo;s no evening work to worry about ndash; and no working on Christmas Eve or Boxing Day either.
Who we are
Big things are happening at Topps Tiles. As Britainrsquo;s largest specialist tile retailer, selling only the very best quality on-trend products, pound;1 of every pound;3 spent in the UK domestic tile market is spent with us. Wersquo;ve just opened our 350th store and hit record sales of pound;215m. And wersquo;re as big on career opportunities as we are on outstanding service and great value. After all, itrsquo;s brilliant, friendly, knowledgeable people that makes us special. Right now wersquo;re on a journey of exciting growth, as we build on seven consecutive years of success ndash; therersquo;s never been a better time to join the Topps Tiles family.