Assistant Manager Location: Dudley Salary: £14,251 (pro-rata working a 35 hour week) Weekly Hours: 28 It’s an exciting time to be working for YMCA England & Wales. After introducing a new national brand in 2014, and working with local YMCAs to implement this across the country, we are now growing our fundraising and developing our retail operation. We are campaigning more than ever for the needs of young people, with national campaigns including IAMWHOLE and BE REAL, and we will be celebrating our 175th birthday in 2019. The role As an Assistant Shop Manager you will be a self-motivated individual with excellent interpersonal skills and be inspired by the challenges of charity retailing. You will assist the Shop Manager in managing staff, volunteers, premises and stock to provide a high quality of customer service and push sales to achieve targets. We are keen to hear from candidates who can demonstrate the following skills and experience: Achieving sales and profit targets; Stock control and stock generation; Management of staff and volunteers; An understanding of health and safety; Recruitment and training; Merchandising/creative skills; Flexibility and adaptability. If you think you have the energy, enthusiasm and determination to succeed then we want to hear from you! We offer a wide range of staff benefits including company pension, life assurance and a health care scheme. We also offer annual season ticket and gym membership loans. Who we are and what we do YMCA was founded in England in 1844 and is now the largest and oldest youth charity in the world. Operating in 119 countries, each country is governed by a national council. YMCA England & Wales is the national council for 116 YMCAs across England and Wales. Each YMCA is an independent charity that affiliates to YMCA England & Wales. While YMCAs work and respond locally to support young people, YMCA England & Wales supports each local charity to deliver one or all five of our work areas: Accommodation, Family Work, Health and Wellbeing; Training and Education and Support and Advice. We support local YMCAs by promoting high standards of working and sharing best practice. We drive the national brand strategy, campaigns, and policy and research, advising and supporting YMCAs to engage communities, stakeholders and supporters locally. We give YMCAs a national voice by speaking with government, key policy makers and national media, and we represent them by advocating the needs of young people in England and Wales. Our Fundraising department and Retail operation, which spans across the country, provide us with the funds to help young people reach their full potential. Further information Please note that should you be successful in your application you will be required to complete a safeguarding self-declaration form, undertake a Disclosure and Barring Service (DBS) check and have two professional reference checks. If you don't hear anything within 4 weeks, please assume you have been unsuccessful on this occasion and your details will be kept on file for 6 months.