Assessment and Enablement Officer (Social Work), Adult Social Care
London Borough of Barnet
The closing date is 26 October 2020
We are recruiting committed and flexible Assessment and Enablement Officers with experience in social care to primarily focus on assessing, supporting and reviewing service users needs in line with the practices of the social work profession.
You will put the person at the heart of the assessment and involve their families, friends and communities around them to help improve their lives and help them meet their goals. You will assess, monitor and review the care and support they have; and advise where they can access information, advice and advocacy so that they have the maximum opportunity to regain their independence or become less dependent on other people or services.
To work within the context of an enablement approach thus ensuring that everyone has the opportunity to improve their health and wellbeing through access to proportionate help and support.
Main duties of the job
You will have experience of working in social care, health or the voluntary/community sector; knowledge of relevant social care legislation and guidance and an understanding of protecting and making safe vulnerable adults.
You will have excellent interpersonal and IT skills. You will be able to communicate and engage well with adults, carers and their families about assessing and reviewing their needs and risks.
At times you will need to be resilient and resourceful and have a desire to learn and work creatively.
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work.
Here in Adult Social Care we are committed to the work we do and the difference we make to residents of Barnet every single day, month and year.
We take a strengths-based approach, focused on what people can do and seeing the whole person. Our staff are dedicated, caring, knowledgeable and committed to supporting our residents to live as independently as possible for as long as possible. We are a diverse multi-disciplinary workforce with wide ranging skills and a can-do attitude.
We encourage staff to be empowered in making changes and initiate actions that improve our services. Ultimately, we should all be happy for our friends and family to receive the services we deliver and commission, and so that is where our focus always lies.
The Assessment and Enablement Officer (Social Work) role will be primarily focussed on assessing, supporting and reviewing service users needs in line with the practices of the social work profession. The Assessment and Enablement Officer (Occupational Therapy) role will be primarily focussed on assessing, supporting and reviewing peoples needs in line with the practices of the Occupational Therapy profession. Both roles will play a pivotal role in helping individuals, families and their carers to maximise their independence in the community by building good networks and maintaining strong links with both statutory and partner agencies in and supporting them in their decision making. Both roles will act as trusted assessor for the other, growing confidence and skill in both disciplines through training and joint working.
To work within a multidisciplinary environment to achieve better outcomes and quality of life for adults who need support in their community. Ensure that all parts of a persons individual network and community are fully explored and initiated to promote the following Social Care outcomes:
improved health and emotional wellbeing
improved quality of life
making a positive contribution
exercising choice and control
maintaining personal dignity
assisting with economic wellbeing and freedom
being freedom from discrimination
To work within the context of an enablement approach thus ensuring that everyone has the opportunity to improve their health and wellbeing through access to proportionate help and support. To further work with families, networks and wider community initiatives to provide an individual and person-centred approach to maintaining their independence. Supporting decision within individuals and families. To work with internal and external partners to set up appropriate ongoing support.
From the initial point of contact, actively engage and communicate with people with a range of health needs, including but not limited to, physical and/or learning disabilities, mental health illnesses and challenging behaviours, and their families and support networks who may require services. . Take a proactive and whole system approach to conducting assessments and supporting and working with individuals, families and carers. Use or facilitate self-assessments, and be clear, supportive and knowledgeable about the various options and choices available following assessment.
Conduct timely, regular and frequent reviews of peoples support plans, sometimes handling sensitive and highly personal situations, whilst looking at alternatives to ensure that the individual has the maximum opportunity to reach their potential and desired outcomes.
Support and assist people to choose appropriate options that will enhance their quality of life and maximise independence. Use appropriate techniques to overcome barriers to communication, such as people with sensory impairments, those with dementia or those who have suffered a stroke. Encourage reluctant, confused or vulnerable people, enable or negotiate with family, community or the wider voluntary sector.
Ensure that following assessment all appropriate community based resources have been explored with the individual, their family and/or carers. This could include intensive discussion and relationship building with a wide range of statutory, internal and external, and voluntary sector providers. The focus of this work will be to promote independence, choice and control for that individual in their community. The AEO will develop and maintain these strong relationships to ensure that the person has a support plan and network going forward.
Act as trusted assessors and adopt a multidisciplinary approach to practice, carrying out a number of tasks across the department thus negating the need for separate visits and overlaps of service and assessment.
Monitor, interact and carry out frequent reviews of peoples support plans in compliance with service targets. Reviews will be person-centred and include family members, carers and stakeholders where relevant. There will be an emphasis on looking at alternative solutions to maximise independence for the individual.
Conduct appropriate risk assessments with individuals, their families and providers in line with Mental Capacity Legislation and good practice criteria.
Manage an allocated caseload of clients in compliance with statutory requirements, Council policy, and professional best practice.
Ensure that all safeguarding concerns are fully recorded and reported immediately to line manager or Safeguarding team as appropriate.
Build strong and effective working relationships with other local services, specialist teams, the PCT, Hospital Trusts and the 3rd sector relevant to the needs of the service users in order to deliver a holistic and seamless service to the client. Represent the service at external meetings, prepare papers, draft and present statements and reports as required.
Identify increasingly complex or high risk cases for referral on to the appropriate team or individual (responsibility for work allocation lies with team management). Where appropriate seek support on aspects of a case requiring professional or specialist input from one of the professional/specialist workers such as a Social Worker, Occupational Therapist or Telecare Coordinator.
Support, promote and set up individualised budgets for all individuals and carers that require ongoing care and support. Actively promote the notion of Direct Payments and provide information, advice and assessment to self-funders who request support.
Assist service users to navigate through the Health and Social care system providing high quality information, advice and signposting wherever appropriate.
Work with care brokers to procure relevant services, community equipment and adaptations and highlight any service deficits.
Take responsibility for ensuring that case recording is timely and up to date in line with procedures. To make sure that data quality is adhered to and that paperwork is completed as required.
Maintain up to date, accurate and timely records of communication, decisions, actions and outcomes relating to cases in line with the processes, standards and systems of the Council.
Take responsibility for promoting and safeguarding the welfare of people who come into contact with the service, in full compliance with Barnet procedures
Ensure compliance with policies and procedures of Adult Social Services, and those of any partner agencies, ensuring that the service is always delivered in accordance with professional standards, policy and practice and the relevant statutory and regulatory frameworks.
Assist with monitoring and evaluating the effectiveness of the service and contribute to the development of service improvements through participation and involvement in local and central team meetings, supervision, training, conferences and other forums.
Work flexibly and respond positively to changing business and client needs and carry out any other duties within the scope of the nature and grade of the post, as directed by the line manager.
Understand the budgetary framework and context of the role to ensure that the service delivers value for money and cost effective solutions and options within defined budgetary constraints.
Advise the team manager on a regular basis of casework plans and developments and to seek authorisation in line with divisional delegated powers.
Deliver person-centred, outcome-focused services to shared objectives ensuring people are offered:
easy and fast access
choice and control over flexible service options
support in making informed decisions
control over the appropriate risks of support plans
beneficial changes to reflect changing circumstances and preferences
Specific Accountabilities Assessment and Enablement Officer (Occupational Therapy)
In line with the enablement approach, set up appropriate personalised support plans where minor or major equipment (including Telecare) or straightforward Occupational Therapy support and guidance is accepted as meeting the priority need of the client and the eligibility criteria of the service.
Conduct reviews of equipment and adaptations and recover any equipment as required.
Demonstrate to clients and their carers or family the use of relevant equipment and adaptations.
No direct supervisory responsibility. May be asked to support new or more junior members of the team as required.
Commitment to Equality
Deliver the councils commitment to equality of opportunity through actively promoting equality and diversity in the work place and in the services delivered.
Ensure that the needs of all people accessing our service are met, sensitive to age, gender, race, disability, creed, belief and sexual orientation. Celebrate diversity and challenge stereotyping, prejudice and unlawful discrimination in the delivery of the service.
Health and Safety
Take personal responsibility for ensuring the safety of oneself, colleagues and the service users through ensuring full compliance with the Councils Health and Safety policies, procedures and practice.
Ensure the safe and efficient delivery of service by achieving high standards of health and safety and applying sound risk management practices.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
London Borough of Barnet