Do you love technology? Are you happiest when you're working with cutting edge hardware and networks? Interested in energy and Big Data? Want to reduce carbon emissions in the UK and beyond?
Guru Systems is a growing company on a mission to radically reduce carbon emissions by creating and applying great technology.
We provide smart payment and data analytics systems to energy companies, housing associations and private developers. We manufacture our own electronics, create software and manage our onsite Internet-of-Things networks. Right now we need you on our team!
This role sits within the Service Delivery team at Guru, at the point where our technology meets our clients. Your mission is to support our clients and their subcontractors in getting the best out of our hardware and services installed at their sites to maximise their delight. To identify and drive improvements to products and processes through a mix of client support, service training and understanding of our clients' businesses and ways of working.
IoT Engineer | Configuration | Implementation | Networking | Hardware
You will have:
- An interest in the Internet of Things, hardware and networking
- Confidence to communicate with subcontractors and clients on sites
- Strong empathy and the capacity to react calmly and efficiently, even when others are stressed
- Excellent interpersonal skills
Nice to have:
- Experience providing first line technical support to users, including a working knowledge of ITIL
- Experience working in an SME / startup environment
- Experience in installing IoT hardware and configuring networks, with an understanding of IP subnetting and VPNs
- Experience within the built environment
You'll have a keen interest in cutting edge Internet of Things technologies, demonstrable experience with hardware and with the creation of networks in buildings. Naturally inquisitive, you'll be comfortable recommending and implementing relevant tools and new processes. You'll have a common sense approach to technology, allowing you to quickly understand the fundamentals and communicate them to non-technical stakeholders.
Confident and self-motivated, comfortable within an SME, you'll have an excellent interpersonal style, able to operate effectively as part of a dynamic team. You'll feel comfortable speaking to clients at all levels of seniority, including providing training on our systems.
Salary, benefits and other information:
Reporting to the Service Delivery Lead, this is a full time permanent role with 25 days' holiday each year.
Normal working hours are 9am to 5:30pm.
The salary is competitive and Guru Systems will match 4.5% pension contributions.
A bit more about Guru:
We have brought together a fantastic team of extremely bright people from fields that don't usually overlap: energy, engineering, IoT, software development and Big Data analytics. Proud of our award-winning team and products, we maintain high standards, certified to ISO9001, ISO14001, ISO27001 and Cyber Essentials Plus.
We care about our culture - a lot. While Guru's people are highly effective, we are also open-minded, curious and always willing to own and learn from our mistakes. We are tolerant but we won't knowingly hire jerks, no matter how skilled they are. We also prefer team players to lone heroes.
We also care a lot about our clients and other stakeholders, because we can only fulfil our mission if they are delighted with our output.
Oh, and we're located in Borough Market, right above the best coffee in London.