GERMAN SPEAKING - CUSTOMER SERVICE ADVISORS
TEMP TO PERM
BASED IN SOUTHEND (ESSEX)
£10 - £10.50 PER HOUR
This award-winning business based in the heart of Southend in Essex is recognised for its outstanding customer experience delivery on behalf of a number of global leaders within the retail industry.
Representing one of Germany's leading fashion retailers, you will be responsible for resolving customer queries via multiple channels including e mail, phone calls, web chat and social media.
Managing inbound calls from the German Market, resolving queries over the phone. Calls can range from fashion advice through to a return.
Monday to Sunday - 7am to 11pm (working 5x 8hour shifts)
The ideal candidate will speak fluent German as well as English and have previous experience in a Customer Service role (face to face or over the phone)
As this is multi channelled role, you will be expected to read and write to native level (C1 or C2) as well as speak fluent German.
So, if you are looking for a new challenge as well as an opportunity to discuss latest fashions over the phone to the German market, why not give Sam Trillow a call today on 07801567205 or