Starts: ASAP Location: Sheldon Rate: £160 per day
Shifts: Working patterns between the hours of 8am-4pm Monday to Friday
We are seeking a team of experienced complaint handlers to support our client in Sheldon. You will be dealing with general banking complaints in a middle office environment and be responsible for customers end-to-end journey through the complaint handling process.
- Extensive financial services complaint handling experience is a prerequisite, this can include
- Banking (e.g. PPI, PBA complaints)
- General insurance (e.g. motor or home insurance)
- Telephony experience is essential
- Excellent written and verbal communication skills are required
- You will have the ability to maintain a very high standard of work with a strong attention to detail
- You will have a positive and flexible attitude
- Proficiency in Microsoft Office is essential
The initial contract runs to December 2018.